How do you solve complex construction problems?

1 Identify the problem

The first step to solving any problem is to identify it clearly and accurately. You need to understand the root cause, the impact, the scope, and the urgency of the problem. You can use tools such as the 5 Whys, Fishbone Diagram, or SWOT Analysis to help you analyze the problem and its context. You should also gather relevant data and information from various sources, such as your project team, your contractors, your consultants, your clients, and your regulators.

2 Generate possible solutions

Once you have identified the problem, you need to generate possible solutions that can address it. You can use techniques such as brainstorming, mind mapping, or SCAMPER to stimulate your creativity and generate as many ideas as possible. You should also consider different perspectives and scenarios, and involve other stakeholders who can provide valuable insights and feedback. You should not filter or evaluate your ideas at this stage, but rather focus on quantity and diversity.

3 Evaluate and select the best solution

After you have generated possible solutions, you need to evaluate and select the best one that can solve the problem effectively and efficiently. You can use criteria such as feasibility, cost, time, quality, risk, and sustainability to compare and rank your solutions. You should also test and validate your solutions, using methods such as prototyping, simulation, or pilot testing. You should select the solution that meets your project goals and objectives, and that has the least negative consequences and trade-offs.

4 Implement the solution

Once you have selected the best solution, you need to implement it in your project. You need to plan and execute the solution, using tools such as Gantt Chart, Work Breakdown Structure, or Critical Path Method to manage the tasks, resources, and schedule. You should also communicate and coordinate with your project team, your contractors, your consultants, your clients, and your regulators, and ensure that they are aligned and informed of the solution and its implications. You should monitor and control the implementation process, and track the progress and performance of the solution.

5 Review and learn from the outcome

The final step to solving complex construction problems is to review and learn from the outcome. You need to measure and evaluate the results of the solution, using indicators such as Key Performance Indicators (KPIs), Return on Investment (ROI), or Customer Satisfaction (CSAT). You should also identify and document the lessons learned, the best practices, and the improvement opportunities from the problem-solving process. You should share and celebrate your successes, and apply your learnings to future projects.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?