How are emerging technologies changing environmental services for you?

1 Robotics and automation

One of the most visible and impactful changes in ES is the use of robotics and automation to perform repetitive, tedious, or hazardous tasks. For example, some hospitals are using autonomous robots to disinfect rooms with ultraviolet light, reducing the risk of infection and exposure for ES staff. Other robots can assist with laundry, trash collection, and floor cleaning, saving time and energy. However, robotics and automation do not replace human workers, but rather complement and enhance their capabilities. ES professionals still need to monitor, maintain, and troubleshoot the machines, as well as perform tasks that require human judgment, creativity, and empathy.

2 Internet of things and smart sensors

Another emerging technology that is changing ES is the internet of things (IoT), which refers to the network of connected devices and sensors that collect and exchange data. For example, some ES teams are using smart sensors to monitor the temperature, humidity, air quality, and occupancy of different areas, and adjust the cleaning and maintenance schedules accordingly. This can improve efficiency, reduce waste, and optimize the use of resources. IoT can also enable remote control and communication among ES staff and other stakeholders, such as managers, clients, and suppliers.

3 Artificial intelligence and data analytics

A third technology that is transforming ES is artificial intelligence (AI), which refers to the ability of machines to learn from data and perform tasks that normally require human intelligence. For example, some ES teams are using AI to analyze the data collected by IoT devices and sensors, and generate insights and recommendations for improving the quality and productivity of their services. AI can also help with planning, scheduling, forecasting, and reporting, as well as detecting anomalies and issues that need attention. ES professionals need to understand how AI works, how to interpret its results, and how to apply them to their decision-making and problem-solving.

4 Augmented and virtual reality

A fourth technology that is influencing ES is augmented and virtual reality (AR and VR), which refer to the use of devices and software that create immersive and interactive experiences that overlay or replace the physical reality. For example, some ES teams are using AR and VR to train their staff on new procedures, equipment, and safety protocols, without the need for expensive or risky simulations. AR and VR can also help with visualizing and designing new spaces, testing new solutions, and engaging with customers and partners. ES professionals need to be familiar with the potential and limitations of AR and VR, as well as how to use them effectively and ethically.

5 Green and sustainable practices

A fifth technology that is affecting ES is not a specific device or software, but rather a set of principles and practices that aim to reduce the environmental impact and enhance the social responsibility of their services. For example, some ES teams are adopting green and sustainable practices, such as using biodegradable or reusable materials, minimizing water and energy consumption, recycling and composting waste, and supporting local and fair trade suppliers. These practices can not only benefit the environment and the community, but also improve the reputation and profitability of their services. ES professionals need to be aware of the environmental and social issues related to their work, as well as the best practices and standards for green and sustainable ES.

These are some of the ways that emerging technologies are changing ES for you. As you can see, these technologies offer new opportunities and challenges for ES professionals, who need to adapt and learn new skills to keep up with the changing demands and expectations of their work. How do you feel about these changes? How are you preparing for the future of ES?

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?