What are the benefits and challenges of applying the Cynefin framework to complex problems in consulting?

1 What is the Cynefin framework?

The Cynefin framework was developed by Dave Snowden, a researcher and consultant who studied how people make sense of complex situations. The framework divides problems into five domains: simple, complicated, complex, chaotic, and disorder. Each domain has its own characteristics, assumptions, and methods of analysis and action. The framework helps you identify which domain your problem belongs to, and how to adjust your strategy accordingly.

3 What are the challenges of applying the Cynefin framework to complex problems?

Applying the Cynefin framework to complex problems is not without challenges. One challenge is to recognize the dynamic and emergent nature of complex problems, and avoid falling into the trap of linear thinking or predetermined solutions. Another challenge is to balance the need for experimentation and learning with the need for accountability and results, especially when dealing with ambiguous or uncertain situations. A third challenge is to manage the cognitive and emotional load of working in complex and chaotic domains, and avoid stress and burnout.

4 How can you overcome these challenges?

To effectively use the Cynefin framework, it is necessary to develop certain skills and habits, such as cultivating a curious and open mindset that is willing to question assumptions and seek feedback. Additionally, an adaptive approach which can adjust to changing circumstances and learn from failures is important. Collaborating and co-creating with others who can bring diverse perspectives and experiences to the problem-solving process is also essential. Finally, reflecting and reviewing your actions and outcomes, as well as identifying what worked, what didn't, and what can be improved can help you make the most of the framework.

5 How can you learn more about the Cynefin framework?

If you are interested in learning more about the Cynefin framework, there are several resources available. The Cynefin Centre website offers online courses, webinars, podcasts, and articles on the framework and its applications. Additionally, the book Sensemaking in a Complex World by Dave Snowden and Mary Boone provides a comprehensive introduction to the framework and its principles. Moreover, the Harvard Business Review article A Leader's Framework for Decision Making, also by Dave Snowden and Mary Boone, summarizes the main features and implications of the framework for leaders and managers. The Cynefin framework is a valuable tool for consultants who face complex problems in their work; it can help enhance critical thinking, communication, and innovation skills to deliver better solutions for clients.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?