What are the best ways to negotiate with someone from a culture that values saving face?

Always undertake your research with due diligence and not just through Google or simple snap shots. Get to know the local customs of your intended negotiator and not just the customs of the country. The religion of the intended person must also be respected, even if you feel it is unwarranted. What one culture may feels is fine may be the complete opposite from the other side. Build your relationship on truth and mutual respect, while going the extra mile in trying to understand that others may not think like yourself and be easily offended. Think what would offend you and do not introduce such facts into the conversation. Simplicity of communication may resolve some awkward moments, you may make mistakes, so own up to them and apologise.

Understanding Cultural differences is definitely a pre-requisite, however, a need to understand the personalities and characteristics of individuals will complete the formula of understanding and even strategize the negotiation processes. Saving the Face value of the negotiating party is a matter of courtesy and respect, but not submitting to the negotiation. The best approach is to apply diplomatic and polite ways to deal with people, but never lose your basic terms of negotiations.

Certamente o primeiro passo para uma negociação é conhecer a cultura da empresa, os seus valores e os perfis dos seus profissionais. Aprender sobre a forma como trabalham e como gostam de ser atendidos, contribui para a formatação de um serviço personalizado. Eu gosto sempre de fazer uma visita presencial antes mesmo de elaborar uma proposta e dar início a uma negociação. Quanto mais conheço o meu futuro cliente, maior a chance de conduzir a negociação para um fechamento que seja bom pra nós dois.

In some places, trust is institutional - and in others, it is personal. It means that in countries like Germany or the UK - Trust is given to the individual primarily due to their title. On the other hand, in cultures like the UAE or Indonesia - your title might be a door opener, but your personality will win the trust.

A confiança é primordial para a construção de um relacionamento longevo. Eu acabo virando amiga dos meus clientes, principalmente pela forma leve e transparente que conduzo o meu trabalho. Acredito que o respeito às diferenças estabelece um ambiente de muita reciprocidade.

Saber lidar com diferentes opiniões, personalidades e estilos de trabalho, traz fluidez para o cotidiano. Buscar conciliar os diversos interesses em prol de um objetivo comum, demonstra sabedoria e maturidade profissional. A diplomacia costuma ser uma boa companheira para a obtenção dos resultados.

Em alguns momentos é essencial contar com o apoio de uma pessoa mais experiente para ajudar nas negociações complexas. Principalmente quando se trata de organizações de países mais fechados e conservadores. Nesses casos é melhor buscar a ajuda de quem já passou por essa experiência e conseguiu obter um bom desempenho.

Negotiations are often viewed as an opportunity to gain an advantage by extracting maximum concessions from one's counterpart. I've witnessed individuals celebrating short-term gains achieved through dishonesty and manipulation in negotiations. However, I firmly believe that this approach is shortsighted. In the long run, falsehoods and deceit are bound to surface, leading to unfavorable outcomes. Business isn't a sprint; it's a marathon. Success is attained by prioritizing the interests of all parties involved, not just one's own, in this enduring journey. Strive to establish a win-win scenario for everyone involved in any negotiation, rather than focusing solely on achieving a "I win" outcome to let everyone keep chin up with a smile.