What challenges do shippers face when transporting perishable goods by air?

1 Packaging and labeling

One of the key challenges for shippers of perishable goods by air is to ensure that the packaging and labeling of their products meet the requirements of the airlines, the destination countries, and the customers. Packaging and labeling must protect the goods from physical damage, temperature fluctuations, humidity, contamination, and theft, while also complying with the regulations and standards of the relevant authorities. Shippers must also ensure that the packaging and labeling provide clear and accurate information about the contents, origin, destination, handling instructions, and expiration dates of their products.

2 Temperature control

Another major challenge for shippers of perishable goods by air is to maintain the optimal temperature for their products throughout the supply chain. Temperature control is crucial for preserving the quality, safety, and shelf life of perishable goods, especially for sensitive items such as food and pharmaceuticals. However, temperature control can be difficult to achieve in air transportation, as the goods may be exposed to various temperature zones, from the origin warehouse, to the airport tarmac, to the aircraft cargo hold, to the destination airport, and to the final delivery point. Shippers must use appropriate temperature-controlled packaging, such as insulated boxes, gel packs, dry ice, or refrigerated containers, and monitor the temperature of their goods using sensors, data loggers, or RFID tags.

3 Customs clearance

A third challenge for shippers of perishable goods by air is to ensure that their products clear the customs formalities of the destination countries in a timely and efficient manner. Customs clearance can be a complex and lengthy process, involving various documents, inspections, fees, and taxes. Customs clearance can also vary depending on the type, origin, and value of the goods, as well as the trade agreements and regulations of the destination countries. Shippers must be aware of the customs requirements and procedures of their target markets and prepare the necessary paperwork and certificates in advance. They must also coordinate with their logistics partners, such as freight forwarders, customs brokers, and airlines, to facilitate the customs clearance of their goods.

4 Cost optimization

A fourth challenge for shippers of perishable goods by air is to optimize the cost of their transportation while maintaining the quality and service level of their products. Air transportation is generally more expensive than other modes of transportation, such as road, rail, or sea, due to the high fuel costs, airport fees, security surcharges, and insurance premiums. Air transportation can also incur additional costs for shippers of perishable goods, such as packaging materials, temperature control devices, customs duties, and waste disposal fees. Shippers must evaluate the trade-offs between the cost and the value of their products and choose the most suitable air transportation option for their needs. They must also negotiate with their logistics partners, such as airlines, freight forwarders, and carriers, to obtain the best rates and terms for their shipments.

6 Customer satisfaction

A sixth challenge for shippers of perishable goods by air is to ensure the satisfaction and loyalty of their customers. Customers of perishable goods have high expectations and demands for the quality, safety, freshness, and timeliness of their products. They also seek transparency and visibility into the transportation process and the condition of their products. Shippers must meet or exceed the customer requirements and expectations and provide value-added services, such as tracking, tracing, reporting, and feedback. They must also establish and maintain good relationships with their customers and address any complaints or claims promptly and professionally.