A final challenge of ERP decision making without strategic thinking is the low user adoption. ERP can be a complex and challenging system to learn and use. If you do not have a strategic plan for user training, support, and feedback, you may face low user adoption and satisfaction. Your users may not understand how to use the ERP system effectively, efficiently, and securely. They may also not see the value or benefit of the ERP system for their work and performance. To increase user adoption, you need to provide adequate user training, support, and feedback, and demonstrate the value and benefit of the ERP system for your users.
ERP decision making without strategic thinking can lead to poor ROI, ineffective change management, lack of alignment, and low user adoption. To avoid these challenges and risks, you need to apply strategic thinking and decision making to your ERP project. You need to define your ERP goals, scope, budget, and timeline, communicate your ERP vision, benefits, and expectations, align your ERP system with your business strategy, vision, and goals, and provide adequate user training, support, and feedback. By doing so, you can ensure that your ERP system supports and enhances your business performance, growth, and success.