What do you do if your tour group gets lost in an unfamiliar city?

2 Assess Location

Once you've gathered your bearings and ensured everyone's safety, it's time to assess your location. Look for landmarks, street signs, or maps that could help you determine where you are. If available, use your smartphone's GPS to pinpoint your location. In many cities, public transportation stations have maps and staff who can assist with directions. Identifying your current location is essential for planning your next move.

3 Communicate Clearly

Communication is key when dealing with a lost tour group. Ensure everyone understands the situation and what the plan is to get back on track. If language barriers exist, find a local who speaks both languages or use translation apps to facilitate communication. Keep your instructions simple and direct, and make sure everyone in the group understands before moving on. Clear communication will minimize confusion and keep the group cohesive.

5 Use Technology

Technology can be a lifesaver when you're lost. Smartphones are equipped with various apps that can help with navigation, translation, and even locating nearby attractions or places of interest. Make sure your phone is charged and that you have access to data or Wi-Fi. If you're without internet access, look for public Wi-Fi hotspots or consider purchasing a local SIM card with data for emergencies.

6 Regroup Safely

Once you have directions to a familiar place or landmark, lead your group there safely. Count heads regularly to ensure no one gets left behind. If the group is large, consider breaking into smaller groups with designated leaders who can keep track of everyone. Choose a well-known destination where you can regroup and take a headcount to ensure all members are accounted for before continuing with your itinerary.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?