What emerging social media trends should you know for your organization's communication strategy?

UGC driven by everyday users of your brand or even nano influencers is a key part of building trust and driving consideration for your brand. While larger key opinion leaders will mostly drive awareness, everyday consumers can help drive purchase, much faster within their circles of influence due to the personal connection. The key will be to ensure content is genuine, relatable and believable.

UGC is a free of charge asset which helps the social media account get more organic engagement. Adding on, the power of UGC is to earn customer trust by showing the quality of the products or services of the brand as well as customers’ satisfaction. When the audiences see others using the product or service and how it makes them feel; its influence is way more effective than direct advertising.

User-generated content is a dynamic force that transcends traditional marketing boundaries. By actively involving your audience in shaping and sharing content, you not only amplify brand authenticity but also cultivate a vibrant community that propels your brand forward. Through strategic encouragement, acknowledgment, and sustained engagement, UGC becomes a powerful ally in your marketing arsenal.

Social media platforms are a dynamic reality and User-generated content to earn trust building engagement with your target audience and increasing visibility.

Exploring the dynamic landscape of social media trends is crucial for any organization aiming to enhance its communication strategy. One trend that stands prominently is the power of User-Generated Content (UGC). UGC not only fosters a sense of community but also provides authenticity and relatability that polished corporate messages sometimes lack. Leveraging UGC can transform your audience into brand ambassadors, as it encourages interaction and personal involvement. Incorporating UGC doesn’t just amplify your message, it makes your brand more approachable and trustworthy.

To build an effective Strategic Communication Social Commerce is very useful to customise customer experience creating interactive content ,using videos and stories and earning confidence

I would allways offer to byalwaysers the possibilities to choose: Stay ahead in the digital landscape by incorporating interactive content such as polls and quizzes, as they are emerging social media trends that enhance engagement and build connections with your audience.

Start small. Pick 1-3 products and streamline the process. Get multiple users to test the end-to-end order process. If you have a product listed, but the ordering is complicated (read: too many options), or check-out process is slow, or delivery isn't timely, you'll lose customers. If you're working with an influencer, same principles. Test the end-to-end experience (and communication of this experience) multiple times on a limited number of products and then add. Once this is tested, and proven, it's about optimisation. Just don't let the actual customer experience let your brand down.

What do you get when you mix social and e-commerce together? You get your audience an opportunity to learn , explore, and shop directly on popular platforms like TikTok, Instagram, Facebook and YouTube.

Through active listening, brands can discover and engage with influencers, turning them into advocates for the company. Additionally, social listening aids in crisis management, allowing brands to address issues promptly and maintain a positive reputation. It serves as a valuable source for product development, utilizing insights from customer discussions to innovate and improve offerings. And in regular communications, social listening helps comms professionals to uncover compelling stories

Social Listening is more than a trend, it's a strategic necessity. This article nails it: understanding your audience's conversations is key. It's not just monitoring; it's about gaining insights to guide your business strategies. Social Listening helps refine customer service, enhance reputation management, and drive product innovation. By using tools to track keywords and conversations across platforms, you're not just following trends, you're staying ahead of the curve. Remember, in the digital world, the brands that listen well, lead well.

A escuta social é um dos pilares a serem trabalhados pelas marcas que almejam um bom relacionamento com seus clientes e, principalmente, ofertar a eles produtos e serviços que, de fato, façam a diferença

In today's world understanding social listening and using it as a tool is critical in shaping an organization's communications strategy. Ideally there are dedicated resources to monitor and listen across platforms to understand not only what is being said but by which groups and how often to give you key insights and as a measure of how your community are landing with audiences.

A escuta social, além de fornecer insights valiosos para o presente, também é uma fonte importantíssima de dados para orientar estratégias futuras. A análise das conversas online revela as preferências atuais do público, e também pode ajudar a antecipar mudanças nas tendências e nas expectativas, permitindo uma adaptação proativa às demandas do mercado.

La vidéo pour les réseaux sociaux est sans aucun doute le contenu le plus consommée. Cependant, le carrousel se positionne comme une bonne alternative à la vidéo. En effet, cela coûte moins cher à produire et des outils comme Canva ou PPT rendent la création du carrousel à la portée de tous.

It’s not just about grabbing attention; it’s about creating an emotional connection and telling a story that resonates. Videos bring a dynamic and interactive element that text and images can't match. The key to effective video content? It’s understanding your audience's preferences and problems. Whether it’s live videos, stories, reels, or IGTV, choosing the right format is crucial. Remember, videos are not just about views; they’re about enhancing SEO, boosting reach, and improving conversion rates. They give a face and voice to your brand personality and values. In a digital world where everyone scrolls, the right video content makes them stop and watch.

Sem dúvidas o conteúdo em vídeo é uma das formas mais envolventes nas plataformas de mídia social. No entanto, sua eficácia é proporcional à sua dificuldade. Muitas pessoas têm insegurança quanto a exposição ao criar vídeos. Por isso, incentivo meus clientes mais corajosos a investirem neste formato de conteúdo, pois isso se torna um verdadeiro diferencial competitivo. Ao superar a vergonha, eles realizam o que a maioria evita, aumentando consideravelmente suas chances de obter destaque e, por consequência, impulsionar as vendas.

As a social media manager, prioritizing video is essential for capturing attention in a visually-driven era. Videos convey messages efficiently, evoke emotions, and boost engagement. Leveraging platforms like YouTube, TikTok, and Instagram Reels expands reach. It's a versatile medium, suitable for storytelling, tutorials, or behind-the-scenes glimpses, offering a dynamic way to connect with audiences. In today's fast-paced online environment, embracing video content is key to staying relevant and memorable.

O conteúdo em vídeo é uma excelente forma de viralizar. Entretanto, nem todos sentem-se à vontade para aparecer em vídeos ou, simplesmente, não querem. Uma boa saída é escolher um porta-voz, que inclusive pode ser aquele funcionário mais desinibido (e que receberá pela exposição). Ou, até mesmo, criar um conteúdo de qualidade e retenção, mesmo sem pessoas, mas que transmita a mensagem e os valores. Sempre é possível!

Beyond products and services, organizations are increasingly accountable for social and environmental impact. Social responsibility is not just an expectation; it's a cornerstone influencing audience perception, trust, and loyalty. Align your mission, vision, and values with causes that matter to your audience, communicating your actions and impact on social media platforms. Showcase your commitment to ethical practices and contribute to societal issues. This not only enhances your reputation but also attracts like-minded talent, partners, and investors who share your values.

I love CSR! It’s a key to shaping your brand's image. Social responsibility builds trust, loyalty, and a competitive edge. Align your values with causes that matter, showcase actions on social media, and attract like-minded talent, partners, and investors.

An exciting salient and emerging trend relating to CSR and social media, from a communication perspective, is partnering. Think of partnering (alliance or co-creation) as a strategic pillar or pinnacle of social focus. By doing so social communication aligns more naturally and ethically towards strategic organisational goals including purpose, sustainability, environment, relationships, shareholder confidence, and culture. It’s about being able to publicly demonstrate, resonate, and consistently create a balance between strategy, promotion, and connection.

Like any comms strategy, if starts with relevancy. Who is your audience and what are your communications objectives? That drives what channels you invest your time. It is also vital to align messaging and approach to how a particular channel is actually utilized by users. Don’t get distracted. Just because a channel exists and even hot in the market, doesn’t automatically mean it is right for you. Lead with strategy.

Crea contenido llamativo, que destaque entre la multitud y capte la atención de tu audiencia. Usa la creatividad, se auténticx y, sobre todo, útil. El vídeo es el formato más fácil para conectar con tu público, proyectar notoriedad y ganarte su confianza. ¡Ojo! Usa la IA para ganar tiempo, no pretendas que haga tu trabajo. Cada vez hay más aficionados creando contenido con IA y las muletillas saltan a la vista y restan credibilidad. El trato personalizado es el nuevo lujo. Úsalo a tu favor. El tiempo vale más que el dinero, porque nunca vuelve. Así que no se lo hagas perder a nadie. Este 2024, usa el vídeo corto, sé creativx, auténticx, útil y constante. Trabaja tu marca personal y aprende a reciclar y reutilizar contenido.

Think digital-first—it's the key to standing out in today's competitive landscape. Or as I keep saying to my team - Digital Must - this can be a game-changer for businesses aiming for success in the digital age. In a world where everyone's online, businesses are turning to social media to connect with customers and boost sales. Those who nail creative and effective social media strategies are cashing in on this trend.

Video rules! Reels & Shorts chase TikTok's throne. Bite-sized content is king. Go deeper: build communities with Q&As, chats, & interactive content. Ditch perfection, embrace real: show behind-the-scenes & let your personality shine. Shopping goes social: shoppable posts, live selling, influencer partners. Keywords & hashtags = social search crown. New platforms (Lemon8, Telegram) & AR/VR rise. Personalize, but respect privacy: data transparency & user control. Know your audience, adapt, experiment. Find your social media sweet spot.

Look out for an impulse to play it safe. People who make use of social media to interact with the world gravitate toward informality, humor, and content that entertains. For better or worse, that’s virtually everyone. Being catchy is more effective than being technically correct on small details or following the AP Style Guide. If this reality sounds like nails on a chalkboard for you, it’s probably best to run your content by someone who is less buttoned up than you ate.