Last updated on Oct 1, 2024

What are the key roles and responsibilities in the release deployment and transition process?

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Release deployment and transition is a key process in the ITIL framework that ensures that new or changed services are delivered to customers and users in a controlled and effective way. It involves planning, testing, deploying, and validating the service changes, as well as evaluating and reviewing the outcomes. In this article, you will learn about the main roles and responsibilities involved in the release deployment and transition process, and how they contribute to the success of the service transition.

Key takeaways from this article
  • Release manager coordination:
    The release manager orchestrates the entire release lifecycle, ensuring policies, plans, and schedules align with business needs. By monitoring progress and communicating with stakeholders, they facilitate smooth transitions and minimize disruptions.### *Change manager oversight:The change manager controls and approves changes within releases, ensuring they meet strategic objectives. They assess and prioritize changes while maintaining detailed records to guarantee a seamless implementation process.
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