What Staffing Services software and tools do you use to engage candidates?

1 CRM software

One of the most essential tools for any staffing services professional is a customer relationship management (CRM) software. A CRM software allows you to store and manage all the information about your candidates, clients, and job orders in one place. You can also use it to automate tasks, such as sending emails, scheduling interviews, and creating reports. A CRM software can help you improve your productivity, efficiency, and accuracy, as well as provide insights into your performance and trends.

2 ATS software

Another key tool for staffing services is an applicant tracking system (ATS) software. An ATS software helps you manage the entire recruitment process, from posting jobs, screening resumes, and tracking applicants, to conducting assessments, sending offers, and hiring candidates. An ATS software can help you reduce hiring time, costs, and errors, as well as increase your quality of hire and compliance. Some ATS software also integrate with CRM software, so you can have a seamless and holistic view of your candidates and clients.

3 Video interviewing software

With the rise of remote work and social distancing, video interviewing software has become a vital tool for staffing services. Video interviewing software enables you to conduct live or pre-recorded interviews with candidates, without the need for travel or physical contact. You can also use it to record, share, and review the interviews, as well as evaluate the candidates' skills, personality, and fit. Video interviewing software can help you save time and money, expand your talent pool, and improve your candidate engagement and satisfaction.

4 Candidate engagement software

To attract and retain top talent, you need to communicate with your candidates effectively and consistently. That's where candidate engagement software comes in handy. Candidate engagement software helps you create and deliver personalized and relevant messages to your candidates, via email, text, or chat. You can also use it to measure and optimize your response rates, open rates, and click-through rates, as well as collect feedback and referrals. Candidate engagement software can help you boost your employer brand, reduce drop-offs, and increase conversions.

5 Assessment software

Another way to engage and evaluate your candidates is by using assessment software. Assessment software allows you to design and administer various tests and quizzes to measure your candidates' skills, knowledge, and abilities. You can also use it to generate reports and analytics, as well as compare and rank the candidates. Assessment software can help you enhance your hiring quality, diversity, and fairness, as well as reduce bias and subjectivity.

6 Gamification software

One of the latest trends in staffing services is gamification software. Gamification software uses game elements, such as points, badges, levels, and rewards, to motivate and engage your candidates. You can use it to create fun and interactive challenges, such as simulations, puzzles, and quizzes, that showcase your candidates' skills, creativity, and problem-solving abilities. You can also use it to foster a sense of competition, collaboration, and feedback among your candidates. Gamification software can help you differentiate your employer brand, increase your candidate retention and loyalty, and attract more referrals.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?