You suspect a colleague made billing calculation errors. How do you address the situation effectively?
If you suspect a colleague has made billing calculation errors, approach the situation with sensitivity and a focus on resolution. To handle this delicately:
- Review the numbers thoroughly yourself to confirm there is an error.
- Discuss your findings privately with the colleague, presenting facts without accusation.
- Suggest a joint review of billing procedures to prevent future mistakes.
How do you approach correcting a colleague's error without causing conflict?
You suspect a colleague made billing calculation errors. How do you address the situation effectively?
If you suspect a colleague has made billing calculation errors, approach the situation with sensitivity and a focus on resolution. To handle this delicately:
- Review the numbers thoroughly yourself to confirm there is an error.
- Discuss your findings privately with the colleague, presenting facts without accusation.
- Suggest a joint review of billing procedures to prevent future mistakes.
How do you approach correcting a colleague's error without causing conflict?