Your client's expectations clash with your services. How will you navigate this challenging situation?
When client demands don't align with what you offer, tactful communication and boundary-setting are key. To bridge the gap:
- Clarify your services upfront to manage expectations early on.
- Engage in active listening to understand their needs and explain how your services can or cannot meet them.
- Propose alternative solutions or compromises that align with your capabilities.
How do you handle situations where a client's expectations don't match your services?
Your client's expectations clash with your services. How will you navigate this challenging situation?
When client demands don't align with what you offer, tactful communication and boundary-setting are key. To bridge the gap:
- Clarify your services upfront to manage expectations early on.
- Engage in active listening to understand their needs and explain how your services can or cannot meet them.
- Propose alternative solutions or compromises that align with your capabilities.
How do you handle situations where a client's expectations don't match your services?