Your colleague challenges your proposed solution in a client meeting. How will you navigate the confusion?
When a colleague challenges your solution in a client meeting, it's crucial to maintain professionalism and work towards a constructive outcome. Here's how you can tackle the situation:
- Acknowledge their perspective. Show respect for their point of view without conceding your position.
- Suggest a follow-up discussion. Propose to address the matter in detail after the meeting to avoid confusion.
- Keep focused on client needs. Reiterate the goal of serving the client's best interest, steering the conversation back on track.
How do you handle dissent in client meetings? Feel free to share your approach.
Your colleague challenges your proposed solution in a client meeting. How will you navigate the confusion?
When a colleague challenges your solution in a client meeting, it's crucial to maintain professionalism and work towards a constructive outcome. Here's how you can tackle the situation:
- Acknowledge their perspective. Show respect for their point of view without conceding your position.
- Suggest a follow-up discussion. Propose to address the matter in detail after the meeting to avoid confusion.
- Keep focused on client needs. Reiterate the goal of serving the client's best interest, steering the conversation back on track.
How do you handle dissent in client meetings? Feel free to share your approach.