Your outdoor product shoot is interrupted by thunderstorms. How do you inform clients about the delays?
When thunderstorms derail your outdoor product shoot, transparency with clients is key. Here's how to effectively communicate delays:
- Notify clients immediately, providing a clear explanation and the impact on timelines.
- Offer alternative dates or solutions, showing proactivity and flexibility.
- Maintain regular updates, reassuring clients with your commitment to the project.
How do you handle unexpected delays? Feel free to share your approach.
Your outdoor product shoot is interrupted by thunderstorms. How do you inform clients about the delays?
When thunderstorms derail your outdoor product shoot, transparency with clients is key. Here's how to effectively communicate delays:
- Notify clients immediately, providing a clear explanation and the impact on timelines.
- Offer alternative dates or solutions, showing proactivity and flexibility.
- Maintain regular updates, reassuring clients with your commitment to the project.
How do you handle unexpected delays? Feel free to share your approach.
-
Be Prepared for Future Incidents Once you’ve navigated the immediate crisis, take this as a learning opportunity for future outdoor bookings. Consider including a “weather clause” in your contracts or scheduling backup dates. Making preparations for these scenarios can streamline handling them later on.
-
Hush Naidoo
Director of Photography @ Jade Photography The Southern African Freelancers' Association
Depending on how serve, we can sometimes make the thunderstorm work in our Favour, yes it does depend on the product we shooting , BUT come a few rain clouds are stunning
-
Lorsque la météo interrompt une prise de vue, je priorise la communication claire avec mes clients. Je les informe immédiatement de l'impact des orages sur le planning, tout en proposant des alternatives : ajuster la prise de vue en intérieur ou reprogrammer à une date plus favorable. Montrer que je maîtrise les imprévus, c'est aussi garantir leur sérénité et la qualité du projet
-
Lorsque des imprévus météorologiques perturbent une prestation en extérieur, la transparence et la réactivité sont de mise pour informer votre clients. Expliquez-lui clairement la situation, proposez-lui des solutions alternatives (changement de lieu, reprogrammation) et mettez l’accent sur votre engagement à livrer un résultat conforme à ses attentes. En adoptant une communication proactive et professionnelle, vous transformez un contretemps en une opportunité de démontrer votre adaptabilité sur ce genre de problématique.