Your team is divided on data protection versus user ease. How do you find common ground?

Listen carefully to the concerns about data protection and the need for user convenience. Highlight that both teams ultimately aim to enhance the organization’s success. Security and usability are both crucial for this. Conduct a thorough risk assessment to understand the potential consequences of compromising on security. Identify areas where a compromise can be made, such as implementing multi-factor authentication that is both secure and user-friendly. Introduce changes gradually to monitor the impact on both security and user satisfaction. Provide training to help users understand the importance of security measures.

Striking and equilibrium between usability and security is generally one of the most difficult problems to solve. Organizations are typically in business to make money, and time to market is of the utmost importance. That being said, a singular large breach could cost the organization monetarily and reputationally. The first step in finding balance is conducting a thorough inventory to defining a specific scope. Once you have these items, you can move onto assessing risk and determining BIA and weighing against ROI.

Find common ground between data protection and user convenience by fostering mutual understanding through dialogue, aligning goals, educating teams on each other's priorities, collaboratively developing solutions, and incorporating continuous testing and feedback. Implement changes gradually, measure performance with balanced metrics, and maintain flexibility to adjust policies based on evolving needs.

Finding common ground between data protection and user ease requires striking a balance. Here are some tips: Shared Goals: Identify common goals your team can agree on, such as protecting user privacy and ensuring a positive user experience. User Research: Conduct user research to understand user preferences and concerns regarding data privacy and ease of use. Prioritize by Risk: Evaluate data based on risk. Implement stricter protection for sensitive data while streamlining access for less sensitive data.

Great perspectives here and it covers a lot of base!. One of the needs that has not been mentioned is simply compliance and regulations. You may need, for the sector that you're in, to comply to specific data protections citeria. Even if it is at the cost of user experience, you have to make those concessions.

Point of clarification here. Low-risk does not necessarily mean that the data in question is not business critical. Low risk also implies very secure processes as the possibility of compromise is low.

Sit down and listen what everyone has to say. Open room for sharing and discussion. Analyze their feedbacks and share your concern with language that you hear their feedbacks and why you reject it and with evidence and let them share their concerns.

It is a careful balance as a cybersecurity professional to not be the one affecting the "A" in the CIA triad through excessive controls. An open dialogue is important here on both sides, so compromises can be made in the middle.

An innovative solution, whether you're making it or purchasing it, can make all the difference. It becomes a lot easier if you're just using an application that automatically encrypts your data as opposed to leaving it up to the user to encrypt the data-at-rest on their workstations. Heavily debate on whether you need to move a sensitive process that (evidently) involves sensitive Information into a more secure platform period.