When emotions run high, restoring team harmony is crucial for maintaining productivity and a positive work environment. Here’s how you can navigate this challenge: 1. Address the Issue Promptly and Privately: Approach the person in a private, non-confrontational setting. This can help prevent further escalation while allowing them to reflect on their emotions constructively. 2. Encourage Open and Judgment-Free Communication: Create a safe space where team members can express their concerns openly. Active listening and empathy to build mutual understanding and trust within the team. 3. Promote Emotional Intelligence: Equip your team with emotional intelligence skills, such as self-awareness, self-regulation, and empathy.

To restore harmony, start with empathy: actively listen to each team member to understand their triggers and concerns. Next, address issues calmly and directly, creating a safe space where everyone feels heard. Setting clear communication guidelines is essential to minimize misunderstandings. Encourage constructive feedback and provide conflict-resolution training to foster healthy discussions. Recognize and appreciate individual contributions to build morale, and prioritize regular check-ins to ensure ongoing alignment. Finally, lead by example; stay calm and solution-focused during stressful situations. By maintaining this balance of empathy and structure, you can guide the team back to productivity and positivity.

To restore harmony and productivity after emotional outbursts, I: i) Address the issue quickly: Discuss the outburst privately, without confrontation. ii) Encourage open dialogue: Create a safe space for team members to voice concerns. iii) Reinforce positive behaviors: Emphasize team norms and foster constructive interactions.

Quando as emoções estão afloradas é preciso restaurar o clima do time. Busque identificar quando tusp começou e o que está causando esse clima desarmônico. Converse individualmente para entender os diferentes pontos de vista para apresentar as soluções. Evite buscar culpados. Em vez disso foque no aprendizado que tudo isso pode trazer.

Todo excesso esconde uma falta. Cada indivíduo está passando por batalhas que desconhecemos, reconhecer esses desafios pessoais, é o primeiro caminho. Trabalhar a escuta ativa, fazer dinâmicas de grupo que tragam a empatia é algo que irá beneficiar esse grupo.