Your team is pushing back on urgent system updates. How will you overcome their resistance?
When your team resists urgent system updates, it's crucial to align their understanding with the update's importance. To smoothly implement changes:
- Explain the benefits clearly. Illustrate how updates will improve their work, not complicate it.
- Solicit feedback actively. Understanding concerns allows you to address them directly.
- Offer robust support. Ensure training and resources are available to ease the transition.
How have you successfully managed pushback in your team?
Your team is pushing back on urgent system updates. How will you overcome their resistance?
When your team resists urgent system updates, it's crucial to align their understanding with the update's importance. To smoothly implement changes:
- Explain the benefits clearly. Illustrate how updates will improve their work, not complicate it.
- Solicit feedback actively. Understanding concerns allows you to address them directly.
- Offer robust support. Ensure training and resources are available to ease the transition.
How have you successfully managed pushback in your team?
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Comunicação é a chave para que a equipe entenda a importância da atividade. Uma comunicação clara, focada no benefício da atividade, direto ao ponto, agiliza o entendimento e engaja a equipe. Estar aberto para ouvir os receios e oferecer suporte é fundamental.
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Creating Letter of Acceptance of risk signed by the Person who refused. Ignoring updates is in fact the most effective way to expose your servers to anomalies and attacks coming from the internet or laterally.
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Assess team fears, workload, and skills. It's important to update, so explain why. Plan and execute with team members. Train users to manage updates confidently. Make complex updates smaller, manageable tasks.
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- explain the background - discuss und clarify priorities - collaborate with your team on getting it done Get an understanding of why they hesitate to do updates. Updating any part of your system should not require a lot of work and should be done regularly. Work with the team to - introduce a process to perform updates regularly - this might require more automated verification steps - review and improve your update process regularly Consider introducing continuous delivery where changes can be made without fear, low friction and low overhead.
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I believe that by explaining to the team that urgent critical system updates won't break anything on their computer, or current environment.
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