You're faced with a client seeking confidential information. How do you navigate this delicate situation?
When you're in administrative assistance, handling sensitive information is part of the job. But what happens when a client asks for information that's confidential? You're in a tight spot, needing to maintain client trust while upholding privacy and legal standards. It's a delicate balance, but with the right approach, you can navigate this tricky situation effectively, ensuring that confidentiality is not breached and the client relationship remains intact.