En un mercado tan competitivo, sé que la clave para construir relaciones duraderas con los clientes va más allá de la venta. Me enfoco en convertirme en un socio estratégico, entendiendo sus necesidades y anticipándome a los desafíos que puedan enfrentar. Personalizo cada interacción, cumplo y supero expectativas de manera consistente, y mantengo una comunicación abierta y transparente. Además, agrego valor más allá del producto, ofreciendo información relevante y soluciones que realmente marquen la diferencia. Para mí, las relaciones humanas están por encima de las transacciones comerciales, porque sé que la confianza y el compromiso son la base del éxito a largo plazo.

In today’s competitive landscape, I've made it my mission to cultivate enduring relationships with my clients Active Listening: I prioritize understanding my clients' needs and goals, ensuring they feel valued and heard. Consistent Communication: I keep in touch through regular updates and personalized messages, creating a seamless connection. Exceeding Expectations: I strive to deliver beyond what’s promised, turning every project into a standout experience. Building Trust: I focus on transparency and reliability, making it clear that my clients can count on me in any situation. I’m not just gaining clients; I’m nurturing lasting partnerships.

Early in my sales career I was constantly filled with fear of losing and focused on the short term. It was through hard experiences, wins and losses I learnt that staying true despite external and internal pressure to manipulate- oversell, being patient but focused and aggressive for every small opportunity and effective and sensitive way of resolving problems, conflicts etc, helps in building long term relationships with customers. Over 15 years I have built a treasure of strong customer relationships that has survived job changes and less frequent contact over years.

Be unapologetically real. Be very authentic in treating people as human beings. As a physical therapist, we deal with patients with pain every single day. Learn about them. Learn about their ecosystem. What comprises their daily tasks, their routines, their training regimens? Fill in those gaps as a therapist. Treat holistically the entire person versus just the diagnosis.

Dans un climat commercial instable comme nous pouvons le vivre aujourd'hui, où tout peux changer du jour au lendemain, la proximité avec les clients reste une priorité, les accompagner, être force de propositions, et évoluer en même temps qu'eux. Être là au bon moment ne suffit plus... vous devez toujours être actif, Ils ne doivent penser qu'à vous.