You're looking for a senior Administrative Assistant. What are the key qualities you should be searching for?

1 Experience and expertise

A senior administrative assistant should have several years of experience in a similar role, preferably in your industry or field. They should be familiar with the common tools and software used in your office, such as Microsoft Office, Google Workspace, or Zoom. They should also have expertise in specific areas that are relevant to your business, such as accounting, legal, or marketing. Look for examples of how they have applied their skills and knowledge to solve problems, improve processes, or achieve goals.

2 Organization and time management

A senior administrative assistant should be able to handle multiple tasks and projects at the same time, without compromising on quality or deadlines. They should be able to prioritize their workload, plan their schedule, and keep track of their progress. They should also be able to organize and manage the information and resources they need, such as files, documents, contacts, or calendars. Look for evidence of how they have organized their work environment, created systems and procedures, or used tools and apps to manage their time.

3 Communication and interpersonal skills

A senior administrative assistant should be able to communicate effectively and professionally with different people, both internally and externally. They should be able to write clear and concise emails, reports, or memos, as well as speak confidently and politely on the phone, in meetings, or in presentations. They should also be able to listen actively, ask questions, and provide feedback. Look for examples of how they have communicated with different audiences, such as clients, vendors, managers, or colleagues.

4 Initiative and problem-solving

A senior administrative assistant should be able to work independently and proactively, without needing constant supervision or direction. They should be able to anticipate issues, identify opportunities, and propose solutions. They should also be able to adapt to changing situations, cope with challenges, and overcome obstacles. Look for instances of how they have taken initiative, shown creativity, or demonstrated resilience.

5 Collaboration and teamwork

A senior administrative assistant should be able to work well with others, both within and across teams. They should be able to support and assist their managers and colleagues, as well as coordinate and delegate tasks to other staff members. They should also be able to build and maintain positive and productive relationships with different stakeholders, such as customers, partners, or suppliers. Look for examples of how they have collaborated, cooperated, or contributed to team projects or outcomes.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?