You're struggling to keep your team motivated. How can you use employee engagement to boost productivity?

If you're an IT outsourcing manager, you know how challenging it can be to keep your team motivated and productive. You have to deal with different time zones, cultures, languages, and expectations. You also have to cope with the pressure of delivering high-quality results to your clients, while managing your own budget and resources. How can you use employee engagement to boost productivity and performance in your IT outsourcing team? Here are some tips to help you.

1 Define clear goals and expectations

One of the key factors of employee engagement is having a clear sense of purpose and direction. Your team needs to know what they are working for, what their roles and responsibilities are, and how their work contributes to the overall success of the project and the client. You can use SMART (specific, measurable, achievable, relevant, and time-bound) goals to set and communicate your expectations to your team. You can also use regular feedback and recognition to monitor and reward their progress and achievements.

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2 Foster collaboration and communication

Another important aspect of employee engagement is having a sense of belonging and connection. Your team needs to feel that they are part of a larger community, that they can trust and support each other, and that they can communicate effectively and efficiently. You can use various tools and platforms to facilitate collaboration and communication among your team members, such as video conferencing, instant messaging, project management software, and cloud storage. You can also create opportunities for social interaction and team building, such as virtual coffee breaks, icebreakers, games, and celebrations.

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Anatoliy Borisov

Lead Public Relations Manager | Driving Business Expansion Through Digital Solutions | Strategic Partnerships & Revenue Growth Expert | Industry-specific Expertise
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Encourage team building activities such as team lunches or social events. Building a sense of community between team members can help enhance collaboration and motivation. - Team lunches or dinners, where team members can get to know each other better and connect more personally. - Social events where team members can get together outside of work hours, perhaps for drinks or an activity such as bowling. - Team-building games, where team members work together to complete a challenge, often with a fun, competitive component.

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3 Provide learning and development opportunities

A third essential element of employee engagement is having a sense of growth and development. Your team needs to feel that they are learning new skills, acquiring new knowledge, and advancing their careers. You can use online courses, webinars, podcasts, blogs, and other resources to provide learning and development opportunities for your team. You can also encourage them to share their expertise and insights with each other, and to seek feedback and mentoring from you or other senior members of the team.

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4 Empower and involve your team

A fourth crucial component of employee engagement is having a sense of autonomy and involvement. Your team needs to feel that they have some control and influence over their work, that they can make decisions and take initiative, and that they can contribute their ideas and opinions. You can use delegation, empowerment, and participation techniques to involve your team in the planning, execution, and evaluation of the project. You can also solicit their input and feedback on various aspects of the project, such as the scope, the timeline, the budget, the quality, and the risks.

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Simon Pitt

Head of Modern Managed Services - BJSS
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I am a strong believer in the Servant Leader approach to leadership so empowering and involving your team - from defining the strategy to the day to day delivery - ensuring you get input from your team is critical to engagement. When running things like employee engagement surveys create champions within your teams to help understand perspective and drive change.

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5 Show appreciation and care

A fifth and final factor of employee engagement is having a sense of appreciation and care. Your team needs to feel that you value and respect them as individuals, that you care about their well-being and satisfaction, and that you acknowledge and celebrate their efforts and results. You can use praise, recognition, rewards, and incentives to show your appreciation and care for your team. You can also use empathy, compassion, and flexibility to show your understanding and support for their challenges and needs.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You're struggling to keep your team motivated. How can you use employee engagement to boost productivity?

1

2

3

4

5

6

1 Define clear goals and expectations

2 Foster collaboration and communication

3 Provide learning and development opportunities

4 Empower and involve your team

5 Show appreciation and care

6 Here’s what else to consider

IT Outsourcing

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You're struggling to keep your team motivated. How can you use employee engagement to boost productivity?

1

2

3

4

5

6

1 Define clear goals and expectations

2 Foster collaboration and communication

3 Provide learning and development opportunities

4 Empower and involve your team

5 Show appreciation and care

6 Here’s what else to consider

IT Outsourcing

Rate this article

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