Selecting the right IT vendor for outsourcing involves thorough research and preparation to avoid potential pitfalls. Here's how to mitigate risks:

• Conduct thorough due diligence: Investigate the vendor’s history, client reviews, and financial stability to ensure reliability.

• Define clear SLAs (Service Level Agreements): Establish specific, measurable, and attainable performance metrics to hold the vendor accountable.

• Implement regular audits: Schedule periodic evaluations to assess performance and compliance with agreed standards.

What strategies have worked for you when selecting an IT vendor?