An artist's in-ear monitor fails during a live show. How will you help them navigate this technical mishap?

1 Quick Check

First, remain calm and perform a quick check of the basics. Ensure the in-ear monitor's body pack is powered on and the batteries are fresh. Sometimes, the issue is as simple as a loose connection or a switched-off pack. If you're using wireless IEMs, check that the frequency hasn't been accidentally changed and that there's no interference from other devices. For wired IEMs, ensure the cable is securely plugged into both the body pack and the earpieces. This initial troubleshooting might just save the show.

2 Signal Path

Next, verify the signal path from the audio source to your in-ear monitors. The problem could lie anywhere along this chain. Start with the mixing console, checking that the right mix is being sent to your IEM transmitter. Follow the path through any processors or effects units, ensuring they're functioning and correctly routed. If you have a technician, signal them discreetly to assist. This step is crucial as it helps isolate the problem area, making it easier to address.

5 Adjust Performance

Adjusting your performance can help mitigate the impact of a failed in-ear monitor. If you're a vocalist, stay close to the stage monitors to hear yourself better. Instrumentalists should stay visually connected with other band members to maintain timing and dynamics. Reducing your movement on stage can also help you focus on your performance until the issue is resolved.

6 Communicate Issues

Finally, communicate the issue discreetly to your team. Use prearranged signals to alert your sound engineer or stage crew without drawing attention from the audience. They can often rectify the situation without the crowd ever noticing. Maintaining professionalism during these moments reflects well on you as an artist and ensures that the audience's experience remains uninterrupted.