Prioritize clear, transparent communication. Quickly identify key stakeholders—investors, employees, tenants, and local authorities—and provide timely updates tailored to their concerns. Build trust by acknowledging issues openly and presenting a concrete action plan to address them. Leverage stakeholder mapping to understand influence and interest, ensuring key voices are heard. Use multiple communication channels—meetings, emails, and digital platforms—for accessibility. Proactively manage expectations by sharing realistic timelines and milestones. Finally, foster collaboration by involving stakeholders in decision-making, reinforcing accountability, and maintaining long-term relationships.

During a crisis in your corporate real estate project, prioritize transparent and proactive stakeholder engagement. Communicate regularly with clear updates, acknowledging challenges while outlining actionable solutions. Foster collaboration by involving stakeholders in key decisions and addressing their concerns empathetically. Utilize tools like project dashboards for real-time updates, ensuring everyone stays informed and aligned. Trust and open dialogue are key to navigating crises effectively.

During a crisis in a corporate real estate project, stakeholder engagement is essential for maintaining trust and alignment. Transparency is key—regular, honest updates help mitigate uncertainty and foster trust. Involving stakeholders in decision-making not only taps into diverse perspectives but also builds a sense of shared ownership in the solution. Additionally, presenting solutions alongside problems demonstrates proactive leadership and reinforces confidence. In times of crisis, clear communication and collaborative problem-solving can turn challenges into opportunities for stronger partnerships.

When a crisis arises in a corporate real estate project, effective stakeholder engagement would on hinge on clear communication and collaboration. It’s essential to be transparent about the challenges while demonstrating a proactive approach to resolving them throughout. Listening to stakeholder concerns and involving them in key decisions would rebuild trust and alignment. By maintaining focus on shared goals and providing consistent updates, you can navigate the crisis while reinforcing long-term relationships which were in place prior.

One of my best resources is Dr. Josh Harris. He is a professor at Fordham University and provides corporate consulting services. I encourage corporate real estate leaders to hire advisors so that they have additional resources to engage with stakeholders, especially when facing a crisis.