Here's how you can advocate for your patients' needs by utilizing problem solving skills as a Case Manager.

Let the patient lead. This may be far fetched for some who like to remain in control. One thing I have control over is my space to navigate, and give RECOMMENDATIONS. Every client is different and no 2 designated care planes or assessments is the same. We loose focus on the patient when we hand them a blanket care plan to address their concerns instead of giving them the voice IN THEIR HEALING JOURNEY. Remember you are there to help navigate them through THEIR toughest moments not tell them how YOU or the last person's healing journey.

We must remember that we are not the main characters in our patient's stories. We must let them lead and provide options/suggestions along the way. The consequences of said choices belong to our patient, and autonomy must be honored even when we feel the patient is not making the BEST decision. If a patient is competent, they have every right to make choices that may not align with their end goals. We must advocate by showing unconditional positive regard, Socratic Questioning, and alternatives to allow them access to different outcomes.

Assess patients comprehensively to identify their unique needs and challenges. This understanding is critical to tailoring your approach and selecting suitable resources.

Understanding any ongoing conflicts or concerns in familial relationships. Know what matters to the patient and his/her needs, how they relate to what the family is currently providing, and how to navigate and manage conflict successfully! These are advocacy traits in "reading between the lines," being successful in how we manage and advocate for the needs of the patient above all else and put others needs aside until they are met.

Identify and map out available resources that align with the patient's needs. Efficiently connect patients with appropriate support systems and services.

Knowing the available resources is half way meeting the needs, with current technology utilization, it's very easy to solve the patients problem by utilizing the resources at hand for better health outcomes.

Individual skill-sets might get you in the door, but building your own portfolio of resources underpins tenure that spans the gaps of institutional gaps due to poor succession planning. The Institute of Healthcare Improvement Triple Aims -- improving the health of populations, enhancing the experience of care for individuals, and reducing the per capita cost of health care -- evolved into the Quadruple Aims with focus on the well-being of the health care workforce, and into Quintuple Aims for advancing health equity. Interdisciplinary, collaborative care as a case-management standard-of-practice is the basis of all other standards.

Develop a detailed plan that addresses short-term solutions and long-term goals. This plan should prioritize patient needs while considering potential barriers.

Strategic planning is one of the approaches to meet patients needs. Planning around available resources for utilization is game changing for patients healthcare.

First advocate for your patients by using problem solving skills and strategic planning, for that start by assessing their needs, set achievable goals, and identify any barriers. Then, create a plan acc to their needs, collaborating with healthcare teams and community resources. Your advocacy involves communicating their needs, negotiating with stakeholders, and monitoring progress. It ensures patients receive comprehensive care and support.

Maintain clear, empathetic, and effective communication with patients, their families, and healthcare providers. Good communication ensures understanding and cooperation among all parties.

Know your audience, speak on things of which you have direct knowledge, get informed consent, document according to the treatment plan, and ensure continuity of care.

I've found it most helpful to assume the people I'm talking with also want what is best for my patient. I view them as a colleague, and listen to their reactions, and concerns. I use 'yes, and', rather than 'yes, but', because 'yes, and' includes their input. 'Yes, but' responses tend to diminish the importance of what the other person shared, and stop potentially productive discussions. When I hear what they say, and get it, my 'yes, and' along with more information or another perspective, adds to the conversation, and also strengthens the collegial connection - which ultimately helps the patient.

Employ negotiation skills to advocate for patient needs with service providers and insurers. Aim to secure the best possible care and resources for your patients.

Calling in favors and backdoor transacting are not something upon which I rely. I prefer the term "diplomacy" Ethics guides my duty to act and shared-decision making for reimbursable care-coordination activity.

Algo importante en la atención de casos considero es la gestión y la articulación interinstitucional ya que para proporcionar alternativas a los usuarios se deben agotar todos los recursos disponibles y buscar la forma de dar respuesta a la situación presentada de forma pertinente y digna, si una sujeto llega a ti es porque necesita orientación para resolver esa situación.

Cost-effective care is well-monitored care. Utilization management demands this. Evidence-based practice supports this. Patients deserve this.

Motivational interviewing is key. Also really sussing out of your client knows how to do what's being asked of them. If they don't, then going with them is likely going to be the only way to get things moving.

It is eminent that we instill hope, they are not alone; help the client identify their own strengths. Assist the client believe in themselves, they do possess inner strengths and resiliency. We are there to guide them and support their efforts, building bridges, and bringing down barriers, they have the capacity and abilities as they have in past adversities. Building support systems and reaching out, will be lasting skills for the client.

Nice article- very helpful! Consider encouraging client to prioritize the order of their needs and proceeding accordingly.

Problem solving skill has subset skills included;analysis,communication,emotional intelligence,resilience,creativity,adaptability&teamwork that make problem solving process easier. For advocate of patients in need as a case manager should enhance own skill of problem solving, being professional in subset skills too.Start from identifying needs to put out the reasons &roots of causes to analysis,building trust&clear communication to help patients express their needs the provide content of advocate them,detecting causes roots help to access multiple solutions,during advocacy having empathy and enhance own calming, creating solutions ways according patients needs,requests and outreach resources,asking for professional support from colleagues.

Advocating for patients' needs effectively hinges on using robust problem-solving skills, which involve a comprehensive assessment of each patient’s medical, psychological, and social circumstances to identify barriers to care. Effective advocacy also requires clear communication with healthcare providers and insurers to negotiate care plans and secure necessary approvals. Educating patients about their conditions and the healthcare system empowers them, while creative problem-solving and adaptability allow for tailored solutions to complex challenges. Regular monitoring of progress and ongoing support ensure that adjustments to care plans are made as needed.