Here's how you can effectively convey the advantages of new technology to stakeholders as a research manager.

Implementation of a CRM software, where I highlight: 1) Understand Needs: Interviews and workshops, with the sales and customer service, to understand their pains and challenges; 2) Data Analysis: Macro processes, processes, tasks, and inefficiencies at integration points; 3) Solution Proposal and Alignment: Based on the information collected, I proposed a simplified CRM to facilitate the change management phase; 4) Implementation and Training: We execute the project with continuous training to ensure adoption of the new technology. 5) Results: Significant improvements in lead management, and customer satisfaction, exceeding initial expectations.

One of the critical aspects of successfully implementing new technology within an organization is understanding the needs of the stakeholders. This understanding is fundamental to ensuring that the technology aligns with the goals and challenges of the business and that it effectively addresses the pain points experienced by the various stakeholders. It is imperative to comprehend the diverse needs of the stakeholders involved. This includes understanding the goals they aim to achieve, the challenges they face, and the specific pain points that hinder their productivity or effectiveness. By gaining insights into these aspects, the features and capabilities can be aligned with the actual requirements of the stakeholders.

Based on my experience, speaking to business stakeholders in plain language is a game changer. Although digital literacy has been improving among the non-technical members of organizations, most of them still fear technology. Therefore, understanding the easiest way for stakeholders to digest information and relate it to their objectives and business dynamics would streamline the technological advancements to be embraced. On the other hand, technology experts must have the ability to assess overall knowledge level of their stakeholders for successful engagement. That is why simplifying topics and concepts are crucial.

As my background is in International Relations, and for the last 18 years I`ve worked with Technology, I had to learn how to simplify the language to make myself clear. Some learnings, regarding CRM Software: * I compare new technology to something familiar, like "A CRM is like a digital calendar that organizes all your customer contacts and interactions." * Avoid technical terms, saying "The tool will help you remember all your conversations with your customers, like a personal assistant." * Highlight concrete benefits, such as "This will save you time and improve customer service."

Showcasing impact is a great way to start to engage more widely. Ideally, you can find a quick way to be able to do this. Perhaps a pilot with a group of enthusiasts or one department, before you go for engaging everyone. Or maybe you can ask for a presentation from a team in a different company who already have a positive experience. If the sales success is highly dependent on this sort of work, the supplier is probably organizing webinars or user events for stories to be shared. These are good opportunities to learn and be able to ask questions - and make connections who can help you to engage your stakeholders!

Great point! It's like when you buy a new phone. You don't just want to hear about the fancy features, you want to see how it will actually make your life easier. Will it take better pictures? Will the battery last longer? Showing real-life examples of how the new technology has helped others is super convincing.

To truly engage stakeholders, in the continuity of the services by the Consulting, I bring concrete data, such as the example of a logistics project, with the implementation of the warehouse management system (WMS): * Productivity increased by 30%, by automating manual processes, such as order picking; * Reduce costs by 20%, by optimizing the use of space and avoiding inventory errors; * Delivery quality has improved significantly, with a 40% reduction in returns and complaints. Employees reported less stress and greater satisfaction, highlighting the positive impact of the project delivered.

It is pivotal to showcase the tangible impact of new technology to engage stakeholders effectively. Utilizing use-case scenarios or success stories highlighting positive outcomes achieved with similar technologies can be powerful. By explaining how the new technology can lead to increased productivity, cost savings, or enhanced product quality, stakeholders can envision the potential impact on their departments or the organization collectively. Concrete examples not only demonstrate the benefits but also serve as compelling motivators for technology adoption.

In addressing concerns about adopting new technology, proactive communication and involving stakeholders are key. Anticipating stakeholders' constraints, such as cost and implementation challenges, is essential. By explaining how risks are mitigated and what support systems are in place to facilitate a smooth transition, trust can be established and comprehensive understanding of the adoption process can be demonstrated. Acknowledging potential issues and presenting solutions not only addresses stakeholders' concerns but also instills confidence in the organization's ability to manage the transition effectively.

I mitigate risks through detailed analyzes, and contingency plans. I hold regular meetings, to monitor progress and adjust as needed. I use support systems such as project management software, ongoing training and PMO to ensure a smooth transition.

Based on my experience, it's vital to encourage stakeholders to actively participate in the decision-making process. By inviting them to ask questions, provide feedback, and suggest ideas on integrating the technology into their workflows, technology teams can fine-tune the implementation plan and increase stakeholder buy-in with the co-creation mindset. This inclusive approach not only values stakeholders' opinions but also utilizes their expertise, ultimately leading to a more successful and well-supported technology adoption.

I foster collaboration, by organizing regular meetings and workshops, where I encourage interested parties to share their opinions and ideas. I use online collaboration tools to facilitate ongoing communication. I value and integrate the feedback received, ensuring that everyone feels part of the decision-making process.