Here's how you can effectively manage teams in ERP.

Implementing a ERP means effectively changing the business model or accelerating a business model that could ultimately affect the P&L and growth of a company. Numerous examples of companies unable to ship or launch products becoz of epic failures and multi million dollar investments with minimal ROI . clear leadership alignment, business capability and process modelling Clear Organization change management, people mgmt, Defining roles and responsibilities,fostering collaboration with clear goals. Proper planning and training, Risk mitigation strategy and milestone achievement celebrations.

De maneira geral, em todos os ERPs, considero fundamental a definição das funções e responsabilidaders de cada colaborador na implementação do processo. E vou mais além, considero de suma importancia tambem definição de parceiros de função. O que são parceiros de função? São as pessoas que dão inicio a atividade de uma determinada área ou estão na sequencia do processo da atividade. Por exemplo ( quem registra nota fiscal de entrada deve saber de que forma esse registro impacta contas a pagar e assim sucessivamente o contas a pagar saber como impacta a contabilidade) Desta forma, garantimos a eficiência das funções em cada etapa do processo, criando automaticamente os backups necessários para que o sistema não pare.

Foster and monitor ownership on the complete activities related to the role! Due to the skills and background gap, sometimes, between functional and technical consultants some activities end up delegated or expected from wrong side of the role.

For managing teams in ERP is 1. Understand- Identify the the primary role that each of the teams plays in the organisation. 2. Set metrics-Convert the role into measurable parameters/ KPI into measurable metrics that can be recorded in the ERP being used. 3. Track metrics-Create dashboards that track each metric. Ideally this should cover each member of the team 4. ERP Setups, training, maintenance-This is a continuous process in any ERP to maintain relevance and prevent obsolescence. 5. Integration of ERP outputs for employee performance review will ensure wider adoption of the ERP systems and also ensure the accuracy and relevance of the data.

We should focus on the following areas 1. Effective Communication 2. Effective implementation of RACI 3. Encouraging Team Building 4. Open to list and encourage constructive criticism 5. Set team goals and end result 6. Uplifting skills of the team members through training and other means.

Setting clear objectives and defining the right KPIs are fundamental to success. Objectives provide direction and purpose, ensuring everyone understands the goals we're working towards. KPIs, on the other hand, are the metrics that measure our progress and performance. They must be specific, measurable, and aligned with our strategic goals. The right KPIs help us stay focused, identify areas needing improvement, and make data-driven decisions. At Amazon, we believe in the power of metrics to drive excellence. Clear objectives and well-defined KPIs ensure accountability and transparency, empowering teams to innovate and achieve remarkable results.

Ao definir objetivos claros, utilizar ferramentas adequadas e se comunicar de forma eficaz, os gestores podem usar o ERP para gerenciar suas equipes de forma eficaz e alcançar os resultados desejados. Essa abordagem leva ao sucesso da organização e à satisfação dos colaboradores.

Lors d'un démarrage d'ERP il peut parfois être utile d'élargir temporairement les droits (limité à la consultation) d'autres modules à certains utilisateurs clés pour leur permettre de comprendre dans quel cadre global s'intègre leur fonction. L'implémentation d'un ERP est généralement l'occasion idéale de repenser les processus existants pour les optimiser. L'ouverture vers des fonctionnalités qui n'étaient jusque là pas accessibles peut permettre de réfléchir à une autre mode d'organisation et un affinage des limites de responsabilités entre les services si cela peut optimiser le processus global.

Set realistic goals and objectives as per the requirement and scope. Make clear documentation on the objectives which will help to meet the objectives and track the overall progress. Any requirement outside the scope can also be identified and can be handled separately.

Al momento de establecer los objetivos debes construir un modelo de reporte de acción y reacción, los operativos, con su evaluación financiera respectiva, los tácticos con su evaluación financiera y la proyección de valor adicional logrado, los estratégicos, con la evaluación financiera, proyección de valor y sostenibilidad. lo ideal es que sean objetivos utilizando la metodología SMART (Específicos, Medibles, Alcanzables, Reales, a Tiempo) y agregar los gastos de operación y la inversión de capital (CAPEX/OPEX). así mismo se deben concluir con un presupuesto con el patrón de ejecución del mismo en un periodo fiscal regular y un pronóstico comercial evaluando la tasa de crecimiento del ingreso y valor comparable con variaciones mensuales

The Communication and Collaboration plan should be created, implemented and monitored by the ERP Project manager, based on the functional roles mapped to the ERP functionalities (which is achieved by doing the Gap Assessment process). The Communication and Collaboration plan will be designed to ensure that the objectives derived from the Business Assessment and Discovery sessions are aligned with the progress of the ERP implementation.

Information sharing and collaboration take trust as well as technical platforms. Often there is already collaboration but it is slow and hampered due to technical limitations. One thing is to initially replace all existing reports etc and teach users how to share. Do they download and email or show someone how to access a report themselves? Look how quickly we all reached for zoom, teams and screen sharing during Covid. In the new paradigm you will need to focus not purely on platform which is an enabler, but also people, shared business understanding and clarification of what is shared and knowledge and insight behind what is seen.

Promover a colaboração eficaz em um projeto ERP não só melhora a eficiência e a comunicação, mas também fortalece o engajamento e a moral da equipe. Com essas estratégias, você pode criar um ambiente colaborativo que apoia o sucesso do projeto e maximiza o potencial da equipe.

Integration with Specialized Tools: Enhance ERP collaboration by integrating specialized tools like project management software, CRM systems, and communication platforms (e.g., Slack, Microsoft Teams). This ensures all departments can access relevant information seamlessly. Cross-Functional Teams: Encourage cross-functional collaboration to bring diverse perspectives and innovative solutions. Real-Time Collaboration: Utilize real-time data access in ERP systems to enable instant updates and improve decision-making. Feedback Loops: Regularly collect and implement team feedback to continuously improve collaboration tools and processes.

La collaboration peut être améliorée en utilisant des fonctionnalités d'ERP telles que les espaces de travail partagés, les forums de discussion et les outils de gestion de projet. Encourager les équipes à utiliser ces outils pour partager des mises à jour et collaborer sur des documents en temps réel peut transformer la dynamique de travail en un environnement plus coopératif.

Adding INC# matrix per team member and their respective responses time and resolution time based on the complexity of the task\ issue also drives some healthy inter team competition, at the same time another data point for individual performance matrix. Please do try to make it a fun and data driven approach along with that rewarding the winner monthly or quarterly or half yearly will add additional motivation in the team. In the process please don’t forget about compassion and empathy very important for a good leader, my POV.

Unlock the full potential of your ERP system by leveraging its robust data analytics for superior team management. Use real-time insights to drive informed decisions on resource allocation, performance optimization, and strategic initiatives. Encourage your team to engage with analytics to spot emerging trends, foresee challenges, and recognize achievements. This data-driven approach aligns team efforts with company objectives, enhancing overall performance and productivity.

L'analytique avancée dans les ERP permet de réaliser des analyses prédictives et descriptives. Par exemple, utiliser l'analytique pour prévoir les besoins en ressources et optimiser la planification des tâches peut aider à éviter les goulots d'étranglement et à améliorer l'efficacité opérationnelle.

Qualidade das informações, tão importante quanto a informação inserida no ERP é sua qualidade. Este ponto é fator crucial para se obter informação correta para tomada de decisão.

Performance Metrics: Leverage ERP analytics to establish clear performance metrics and KPIs. Regularly monitor these metrics to identify areas for improvement and ensure alignment with business goals. Predictive Analytics: Use predictive analytics to foresee potential issues and make proactive decisions. This helps in better resource planning and risk management. Custom Dashboards: Create custom dashboards for different teams to track their specific KPIs and progress. This provides a tailored view of data that is relevant to each team's objectives. Benchmarking: Compare performance data against industry benchmarks to identify strengths and areas needing improvement. This can drive continuous improvement and competitive advantage.

Different ERP solutions has evolved over the time. In recent past all the ERP systems are moving towards cloud strategies. In these instances providing updated training for the teams is vital in order to adopt new technologies and improve systems. Unable to provide these training will result in teams reluctant to move ahead with newer technologies.

For ERP teams its really important that in addition to formal training you have brain storming sessions which gives platform for everyone to discuss challenges they are facing. This approach helps to solve problems quickly but also enhances practical knowledge of your team members.

Continuous training is very important because it ensures that team members stay updated on system upgrades, best practices, and new features, which enhances productivity, reduces errors, and maximizes the efficiency and effectiveness of the ERP system.

Some ERPs has the habit of launching a new version per year, including several features. The team who has the responsibility of maintaining and developing such ERP projets has to follow continuous training for several reasons: - Be able to offer the latest versions and features to the clients - Always be one step above the “regular users” of the ERP in terms of knowledge and experience - Be fully in the active counseling for the client especially when it comes to migrations opportunity Finally, the ERPs move so fast that with no training teams may become less efficient than the clients, and the latent concurrents will seize this chance and grow their portfolio consequently.

A formação contínua é essencial para maximizar o valor de um sistema ERP, garantindo que a equipe esteja bem equipada para usar todas as suas funcionalidades de maneira eficiente e eficaz. Isso não só aumenta a produtividade e a precisão, mas também facilita a adaptação a mudanças, melhora a tomada de decisões e promove uma cultura de melhoria contínua e inovação dentro da organização.

O acompanhamento dos indicadores são imprescindíveis para garantir tanto o processo quanto a qualidade das informações inseridas nos ERP's.

O uso adequado das funcionalidades do ERP dependem de um entendimento claro das necessidades da equipe e dos objetivos organizacionais. Treinamento contínuo e adaptação às novas tecnologias e processos também são essenciais para o sucesso a longo prazo. KPIs e Métricas: Estabeleça KPIs (Indicadores de Desempenho) para monitorar a eficiência e eficácia da equipe. Avaliação de Desempenho: Realize avaliações periódicas de desempenho com base em dados coletados pelo ERP. Papéis Claros: Defina claramente as responsabilidades de cada membro da equipe dentro do ERP. Controle de Acesso: Utilize o controle de acesso para garantir que os usuários só vejam e editem as informações relevantes para suas funções.

Ao utilizar os relatórios do ERP para acompanhar os KPIs e o progresso em relação às metas, os líderes podem identificar rapidamente conquistas, áreas de melhoria e necessidades de ajustes nos fluxos de trabalho. Essa avaliação contínua permite que a equipe se mantenha alinhada, produtiva e focada nos objetivos da empresa. Além disso, o acompanhamento regular no ERP promove a transparência, o reconhecimento dos esforços individuais e a colaboração entre os membros da equipe. Não deixe de aproveitar todo o potencial do seu ERP para monitorar o progresso da sua equipe. Estabeleça uma rotina de acompanhamento, compartilhe os insights com seus colaboradores e tome decisões estratégicas com base em dados concretos

Relatórios são fundamentais em qualquer sistema ,seja ele pequeno ou um ERP. Os relatórios são necessários para se ter uma visão ampla de resultados qualitativos e quantitativos, apoio na tomada de decisão, bem como previsão de resultados e apoio nas metas de uma empresa, portanto são indispensáveis.

1.Establish robust Processes and Check points for fool proof self management. 2.Manage By Exceptions thro Metrics 3. Educate, Enable and Empower 4. Acknowledge, Appreciate and Reward - On time

Take time to connect regularly and stand for them even when things go wrong. Nudging to make course corrections Reviewing consistently to avoid rework, so that we give that assurance that their time is valued.

1. Define clear roles and responsibilities and it is prefered to use RACI model 💼 2. Communicate effectively and frequently and always listen from your team 🗣️ 3. Align the team with the business vision 🎯 4. Promote a culture of learning and innovation 💡 5. Recognize and reward team achievements by puting suitable KPI🎉 6. Record all progressive elebroation from all your team members to make user adoption . #Teamwork #Success #Leadership

Comunicação ineficiente Sem o contato presencial, a comunicação pode se tornar um grande desafio. Informações podem ser mal interpretadas ou perdidas. Por isso é crucial estabelecer canais claros e regulares de comunicação. Ferramentas como Slack, Zoom e e-mails bem estruturados são essenciais, mas a chave é garantir que todos saibam como e quando usá-las.