Here's how you can enhance communication in your library team through empathy.

Empathy involves putting yourself in someone else's shoes and understanding that a coworker might not have sent you a file or report because they were busy with other responsibilities. With clear communication and a well-defined priority list, these problems should decrease. It's not just about you; it's about the company's priorities.

Empathy is an emotion that for me, helps create connection with others through actions such as: recognizing another human being’s perspective and truth, as valid. Empathy is to feel with people - when things get hard and overwhelming, it’s the ability to say “I hear you, I see you, and you’re not alone.” It is the ability to be vulnerable with others, and in that vulnerability , build connection- BUT, I can’t connect with another person, until I have mastered connecting with myself .

An example of understanding empathy is having very good listening skills. Understanding their emotions through their body language gauge is key. Also heightening your empathy by developing a strong emotional intelligence for another.

Empathy can be defined simply as understanding the feelings of others. I would hence add that not being judgemental is a fundamental component of being empathetic. Active listening is also essential in understanding empathy. In responding to people in an empathic manner, it is important to give the reassurance that what they feel is normal and is okay. Being empathetic or having empathy is most likely attached to having a high emotional intelligence.

Listen first to understand, then speak. Listening to understand includes putting your own fears, doubts and perspectives aside and listen with an ear that says, "You are telling me your agreements, your perspective, your beliefs... I'm not taking in what you say personally but I'm doing what I can to hear you fully."

Empathy is connected to knowing yourself and therefore being able to differentiate between projecting your own experience onto others OR actually making yourself familiar with other lives and trying to grasp what someone is trying to tell you non-/verbally.

People need to understand you hear what they’re saying. Using body language and confirming(both verbally and nonverballly)you’re engaged while communicating is important to show that you are hearing and following. Listening for understanding rather than listening to respond shows that their input and opinions are important, even if you don’t agree. It demonstrates they matter.

People don’t care unless they know you care. Being in control of your emotions helps maintain control in any situation. Being aware and responsive to other’s emotions gives you the ability to connect on a personal level, and can foster a relationship that will gain employee buy in. In today’s culture, people don’t want a boss, they want a leader.

To enhance communication in your library team through empathy, establish a feedback loop where team members feel heard and understood. Encourage open dialogue and actively listen to their concerns and suggestions. Provide constructive feedback with empathy, focusing on solutions rather than criticism. Regularly check in to gauge their feelings and address any issues. This approach fosters a supportive environment, strengthens trust, and improves overall team collaboration and morale.

Only there is a conflict resolution when there is no ego, no competitiveness and the objective of control the «other». Who says? Osho, one of the thousand builders of the XXI century according The Time

Practicing enthusiasm at work place and being empathetic with your group library is key in growing together. Mastering and being a good listener helps in understanding situtions and providing solutions to the growth of the team