How can nurses use feedback to improve patient care quality?

This feedback depends who it is coming from. From patients, it can be helpful, although like Yelp, sometimes the patient is upset about the delay in answering a call light (because the RN needs to take care of another critically ill patient... before answering a call light). As a geriatrician, I find that it is critical that all the care team has more training for care of elders. It is different than care for younger adults. Elders can be very sick and just look lethargic, or agitated. They may not be able explain what problems they are having. Good nursing is a God send, it is life and death.

I have worked with nurses who were more than qualified to be head nurses of a clinic or floor. The nurses who in my opinion learned to trust and empower others, LPN’d, nursing assistants, or any other names or labels to be a working part of the team and doing tasks when needed that they could have otherwise given to a so called subordinate. I always enjoyed being the extra set of eyes and ears to make a shift work adequately for the benefit of those we were charged to care for.

Bring humanity back to the field,these people need you the most ! No more is need I keep it short & sweet !Don't make me write more tere is no more !

In my book ‘Science, Religion or Magick’ I discuss the medical and mental healths approach towards New Age practices by clients. What I did not mention, and I may add to it, is that Nurses are the key to positive outcomes for clients. Why because from a cultural perspective they are trusted because of their humility and not addressing clients from the point of arrogance, privilege or stand-offishness. They are the ones that can truly engage and teach others about building relationships with clients and engagement. This is the kind of feedback many in medicine and mental health need to understand. They are there during the best of times and the worst of times. Those that do not have these qualities it is important to weed them out.

Le plus important est qu'il soit fait en respectant un délai bien précis car pour s'attendre à un bon résultat et une appréciation positive il faut aussi réagir dans le temps idéal.

Feedback is like a navigation compass for me—it not only shows where we've been but also guides us in the direction we should head. Using digital technologies for assessments provides a precise map for our progress, allowing us to make course corrections early on. With each feedback, we learn not only from the past but also actively shape our future journey. 🗺️🚀

Elle permet d'être à jour par rapport à tout ce qui concerne le patient et évaluer niveau de risque. Elle aide à avoir un oeil regardant sur l'évolution de la situation.

Honest feedback fosters a spirit of recognition and builds nurses' sense of being valued in a thankless world and profession and an ever-changing job description. It helps to reinforce positive habits and encourages more of the performance that patients want to see. Feedback builds self-awareness and helps nurses become mindful of the impact that their actions have on patients.

For me, feedback is a powerful tool to address how, where, what, when, etc will be improved towards better and quality care for patients. Feedback will serve as a checklist or indicator for nurses while dealing with patients.

In my experience , feedback is a yardstick to progress and such either positive or negative feedback serves as assessment and this gives room for checks and balances which in turn makes room for better service delivery.

The use of good communication skills and the right choice of words is very important when giving any feedback. The timing of giving feedback is also important. Being object is very key while giving a feedback (Negative or positive)

When I give feedback, I like to use the "sandwich method" by starting with a positive comment, providing constructive criticism in the middle, and ending with another positive remark. This approach ensures that the recipient receives feedback in a balanced and constructive manner.

Great points. Having the right environment for feedback is also important. Feedback should be given face-to-face and always need to be about behaviors and performance and not by any means about the person. Put the deficiencies or areas for improvement in the context of personal and team development and give personal examples if appropriate.

Always important to establish trust with the nurse During the time of giving feedback there must be a balance between the positive and the negative aspects strategically spaced apart but also curiously mixed (my emphasis) without over cooking the process. The one feeding needs to be specific about what they are feeding back. Best done on a face to face basis Providing feedback must be consistently done and performed in a timely manner.

Strongly agree with this perspective. I just want to add that using clear language is so needed when giving feedback. I try to use this technique when providing feedback.

Listen Do not take it personally Take time to reflect. Sleep on it if need be Be willing to grow from feedback however bitter. Take the bitter with the sweet. Own your mistakes and move forward without holding any grudges Be thankful for the feedback.

In my experience Nurses play a crucial role in providing care and support to patients. Feedback is an essential tool that nurses can utilize to enhance the quality of care they deliver. Here are some ways nurses can use feedback to improve patient care: 1. Active Listening: Engage in active listening during patient interactions and encourage them to share their thoughts and concerns. This provides an opportunity for patients to give feedback directly, enabling nurses to address any issues.

Always remember it is the patient's health journey. As an RN nurse or AIN it is your job to facilitate the transition from ill health to wellness and where possible , good health. Kindness, understanding and compassion are every bit as powerful as the latest procedure or wonder drug! These qualities are an expression of universal love that transcends differences of race, beliefs, ethnicity in our common humanity!!!

Receiving feedback, as with any interaction or communication, can be influenced by both the giver and the receiver. Clearly you can’t always control how the person giving feedback does this, but you can approach those conversations with an open-mind, and even in an unfortunate, less-positive interaction, ask yourself ‘what can I learn from this?’ Even lessons on what not to do are valuable. As you listen carefully, absorb, and reflect, also prepare to ask follow-up questions to help yourself understand and use the information for growth. This doesn’t even have to be in that moment. Take that info back to create goals and implement. Be prepared to share this information in your 1:1s with your manager and continue to build on those.

Planning and communication are similarly important in receiving feedback. Care receivers must be well informed about the feedback required from them, feedback should be given voluntarily with consent. These will honest participation in giving feedback.

My experience is case managers are becoming too task drive. (Like bedside nurses) Many don’t listen to feedback of patients, families, colleagues. When one can listen to others and understand what is being said, they learn and get better compliance to the discharge plan.

Feedback in case management is essential to this field of work. Providers, funders, clients and their families can all benefit as a team in giving and receiving feedback.

one thing i have found helpful in the course of discharging our duties is-that feedback is tool that enhance efficiency, pro activeness and self discipline as this will in turn help to be professionally encompass which helps with discharge of duties and case management

Listening is not hearing, furthermore, sometimes the silence is speaking to you also. Remember, everyone has a opinion, but opinions are just that, an opinion is not a fact.

Nurses feedback is vital to the healthcare industry because we are often the first line of communication when patients enter the healthcare system for medical treatment. This means we obtain important information and can referral patients appropriately to receive adequate treatment.

Using feedback help to better understand patient needs and expectations. It gives nurses a fuller picture of a person or condition over time and improves their ability to provide health care for patients. Feedback process allow nurses to know which part of health care need to improve.Sharing information about what can to do and which needs to be improved helps work process in less time. Feedback help to establish communication and access to clear picture of patients situation,provide knowledge and help learning new skills to get better results.