How can you create a culture of continuous learning through SMS training?

In the aviation industry, safety is paramount and requires constant learning and improvement. SMS training, or safety management system training, is a key component of ensuring that your airline operates in compliance with regulations, best practices, and customer expectations. But how can you create a culture of continuous learning through SMS training? Here are some tips to help you achieve this goal.

1 Define your learning objectives

Before you design or deliver any SMS training, you need to have a clear idea of what you want to achieve. What are the specific skills, knowledge, and attitudes that your staff need to perform their roles safely and effectively? How will you measure their progress and outcomes? How will you align your learning objectives with your organizational goals and values? By defining your learning objectives, you can create a roadmap for your SMS training that is relevant, realistic, and results-oriented.

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Abdulla Al Harthy

* Light upon Light * Al Harthy Enterprises. Owner.
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The road map and SMS training objectives are well defined in our tailor-made continuous qualification programme. As a result, yearl refresher courses and knowledge validation are conducted on timely basis.

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Musalia Raymond

Applied Research Consultant
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Culture lies in the values an organization uphold, the SMS training to target improving performance of the team task. Much as setting objectives for the training is a mandatory aspects, we need to understand the importance of SMS to the team. Recognizing that continuous learning is a long term process for adaptation, we them brake down stages at which SMS should be applicable, we try it with small group of team members , then roll out SMS in the entire organization as mandatory practice. By rolling out implies that all new team members must have SMS skills. The next level will be monitoring performance, identifying gaps and providing continuous on job mentoring support. Thus ensuring continuous learning.

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2 Choose the right delivery methods

SMS training can be delivered in various ways, such as online, classroom, on-the-job, or blended. Each method has its own advantages and disadvantages, depending on your resources, audience, and content. You need to choose the right delivery methods for your SMS training that suit your learning objectives, budget, and logistics. For example, online training can be convenient and cost-effective, but it may not provide enough interaction and feedback. Classroom training can be engaging and interactive, but it may not be accessible and flexible. On-the-job training can be practical and contextual, but it may not be standardized and consistent. Blended training can combine the best of both worlds, but it may require more planning and coordination.

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Abdulla Al Harthy

* Light upon Light * Al Harthy Enterprises. Owner.
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Since the outbreak of COVID 19 pandemic. Most airlines moved the SMS training online. The presentations are much refined and can be accessed at anytime. This includes the knowledge validation and the feedback which can be attempted after completion of each training module.

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3 Engage your learners

SMS training is not a one-time event, but rather an ongoing process that requires active participation and engagement from your learners. To motivate staff to take ownership of their learning and apply it to their work, you can use strategies such as making the training relevant and meaningful to their roles and responsibilities, providing clear and timely feedback and recognition for their achievements, promoting collaboration and peer learning among staff, creating opportunities for reflection and self-assessment, and incorporating gamification and storytelling elements to make the training fun and memorable.

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Abdulla Al Harthy

* Light upon Light * Al Harthy Enterprises. Owner.
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Absolutely, upon completion of the training, the issuance of ICAO certificate of SMS training completion is an achievement. Therefore the participants are required to provide feedback and suggestions for improvements.

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4 Evaluate your SMS training

To create a culture of continuous learning through SMS training, you need to monitor and evaluate your SMS training regularly and systematically. You need to collect and analyze data on your SMS training activities, outcomes, and impacts. You need to use various tools and methods, such as surveys, quizzes, tests, observations, interviews, focus groups, or case studies. You need to use the data to identify the strengths and weaknesses of your SMS training, as well as the opportunities and threats for improvement. You need to use the data to inform your decision-making and action-planning for your SMS training.

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5 Update your SMS training

SMS training is not a static product, but a dynamic service that needs to adapt to the changing needs and expectations of your stakeholders. You need to update your SMS training regularly and proactively to ensure that it is current, accurate, and effective. You need to keep abreast of the latest trends, developments, and innovations in the aviation industry and the SMS field. You need to incorporate new information, methods, and technologies into your SMS training. You need to solicit and incorporate feedback and suggestions from your staff, customers, and partners into your SMS training.

By following these tips, you can create a culture of continuous learning through SMS training that will enhance your airline's safety performance, reputation, and competitiveness.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you create a culture of continuous learning through SMS training?

1

2

3

4

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1 Define your learning objectives

2 Choose the right delivery methods

3 Engage your learners

4 Evaluate your SMS training

5 Update your SMS training

6 Here’s what else to consider

Airline Management

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How can you create a culture of continuous learning through SMS training?

1

2

3

4

5

6

1 Define your learning objectives

2 Choose the right delivery methods

3 Engage your learners

4 Evaluate your SMS training

5 Update your SMS training

6 Here’s what else to consider

Airline Management

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