How can you effectively explain a mistake you made at work?

Here are 3 steps to follow when you make a mistake at work: 1) Own it, taking responsibility for the error and not blaming others or circumstances. 2) Apologize 3) Ask how you can make it right, and/or suggest how you can make it right These are the same three steps we teach our middle school girls to help them take responsibility for their actions when things go wrong, which happens to all of us, and to make things right.

Once you notice the mistake, notify all relevant stakeholders. Please don't wait for them to see or ask about it. Instead, own up to it. Share what went wrong and the measures you plan to take to avoid it happening again. Then, move on, and don't beat yourself up too much. Everyone makes mistakes.

Mistakes are inadvertent at the workplace. You are defined not by your mistakes but by response to it. an important part of acknowledging your mistake is to identify the extent of impact. Is it a reversible mistake? Who are the stakeholders who will get impacted? What will be the impact on them? Do all this due diligence the minute you identify the mistake. And the acknowledge and share it with your manager / leaders.

Assumir o erro é o primeiro passo para iniciar uma jornada de correção, de solução, além de ser uma atitude que evidencia bom caráter e integridade.

O erro é perdoável, mas omitir o erro é imperdoável. Mais ainda colocar a culpa no outro. Quem erra, tem a oportunidade livre e própria de reconhecer o erro, e buscar pelo menos, se não puder solucionar, a se envolver diretamente na solução. Isso é muito digno e deve ser valorizado sempre.

Defending versus explaining is a major difference in this scenario. Helping someone understand your point of view and why you did what you did is OK, but defending yourself against it shows a lack of ownership of the mistake. Take time to reflect and provide examples of what you can do in the future to avoid repeating the same mistake or one just like it.

The people who work can make the mistakes. You need to find how this has occurred and make your above authority or boss to explain in details about the mistake.

When we find a mistake, we must have a solution for the same. So, the same type of mistake will not happen in the future for the betterment of the organization

1: Make the necessary stakeholders aware quickly (but only after you have all the facts) 2: Make sure you have a suggested path to fix the issue/s 3: Don't over apologise, what's done is done and unless it's an error of such magnitude that there is real and lasting damage to relationships then only but the most unforgiving of work environments will be able to forgive and move on. 4: Forgive yourself, everyone makes mistakes Also, talk it through with someone you trust and who you know will give you supportive, but honest, feedback. Bottling things up is terrible for your mental health and will do you no good. It's hard for us to admit mistakes yet it's part of being human.

While this article focuses on the colleague who made the error, there are specific ways for a manager to respond that will either build trust and productivity or break it. If a manager has created a culture of #PsychologicalSafety then the colleague can feel safe admitting the mistake, taking responsibility for it, demonstrating how it will be mitigated in the future, and continue to be honest. It is up to the manager to create an environment where mistakes are not swept under the rug out of fear of punishment.