How can you improve parking for tenants?

Parking is one of the most common sources of frustration and conflict for tenants and property managers. Whether it's due to limited spaces, unclear rules, or unfair enforcement, parking problems can affect tenant satisfaction, retention, and referrals. Fortunately, there are some strategies that you can implement to improve parking for tenants and make your property more attractive and convenient. Here are some tips to help you manage parking effectively and efficiently.

1 Assess your parking situation

The first step to improving parking for tenants is to assess your current parking situation and identify the main issues and challenges. You can do this by conducting a parking audit, which involves collecting and analyzing data on the number, location, size, and condition of parking spaces, the demand and usage patterns, the existing policies and regulations, and the feedback and complaints from tenants and staff. A parking audit can help you understand the strengths and weaknesses of your parking system, the gaps and opportunities for improvement, and the best practices and benchmarks from other properties.

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Nacho Pinazo Moreno

Real Estate/ Debt servicing
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Renting a single registered property, which has a parking space as an inseparable annex. In this way, we give the tenant a space linked to the main home and avoid having to search for parking spaces close to their residence. Furthermore, to avoid surprises and that these places may be squatted, security measures such as CEPOS can be placed on them. In this regard, in parking spaces without possession, the placement of a trap will be sufficient, which may be installed without consent of the Community of Owners according to jurisprudence of the AP of Madrid; “Regarding this property of the delimited space, the owner has the right to exclude other community members... The same as the owner of the home has an access door to prevent entry.

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Smart Chick Megan Orser, CALP,HCCP CPM Candidate

CEO & Business Strategist at Smart Apartment Solutions & Smart Moves 🎤 National Speaker 🏆 Two Time NAA Excel Award Winner @smartapartmentsolutions , @smartmovesmngmnt
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Parking challenges can escalate, especially with the growing trend of remote work and multiple cars per household. Many communities, however, are designed with limited parking, causing conflicts among residents. If parking becomes a pain point, it may lead people to move or deter potential renters. To address this, thoroughly understand your parking inventory, including spots for renters, guests, and amenities. Identify patterns, explore income opportunities, assess any exposure, and consider adjustments to alleviate the parking situation and enhance resident satisfaction.

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2 Communicate your parking policies

The second step to improving parking for tenants is to communicate your parking policies clearly and consistently. You can do this by creating and updating a parking policy document that outlines the rules, expectations, and consequences for parking on your property. You can also use signage, newsletters, emails, and social media to inform and remind tenants of your parking policies. Additionally, you can provide tenants with parking permits, stickers, or tags that indicate their assigned or authorized parking spaces. Communicating your parking policies can help you prevent confusion, disputes, and violations, and ensure that tenants follow the parking etiquette and respect the rights of others.

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Smart Chick Megan Orser, CALP,HCCP CPM Candidate

CEO & Business Strategist at Smart Apartment Solutions & Smart Moves 🎤 National Speaker 🏆 Two Time NAA Excel Award Winner @smartapartmentsolutions , @smartmovesmngmnt
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I've worked at several apartment properties where parking is scarce and valuable. A highly effective strategy to minimize resident conflicts and concerns involves establishing clear parking rules and expectations. Many communities set rules but fail to communicate them adequately or enforce them consistently. Parking Boss is an excellent tool that streamlines parking management, assists the onsite team in marketing and communicating processes consistently to residents, and has even generated additional income for operators by monetizing guest parking. This tool has proven successful in reducing issues like abandoned vehicles and unauthorized occupants.

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3 Optimize your parking layout

The third step to improving parking for tenants is to optimize your parking layout and design. You can do this by making sure that your parking spaces are adequate, accessible, and secure for your tenants and their guests. You can also consider adding or modifying features such as lighting, landscaping, drainage, striping, signage, and security cameras to enhance the appearance and safety of your parking lot. Additionally, you can explore options such as expanding, reconfiguring, or repurposing your parking spaces to accommodate more vehicles or different types of vehicles. Optimizing your parking layout can help you maximize the use of your available space, improve the functionality and aesthetics of your parking lot, and reduce the risk of accidents and damages.

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Smart Chick Megan Orser, CALP,HCCP CPM Candidate

CEO & Business Strategist at Smart Apartment Solutions & Smart Moves 🎤 National Speaker 🏆 Two Time NAA Excel Award Winner @smartapartmentsolutions , @smartmovesmngmnt
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Mapping out your physical space, including the number of spots and guest parking areas, is a crucial starting point. Google Earth provides a convenient aerial view of the property, making it easy to identify and plan parking spaces. Additionally, Supplier Partners like Parking Boss can assist in inventorying and mapping parking spaces, streamlining the process for property management.

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4 Implement a parking management system

The fourth step to improving parking for tenants is to implement a parking management system that can help you monitor and control your parking operations. You can do this by using software, hardware, or services that can automate and streamline tasks such as tracking, allocating, enforcing, and billing parking spaces. You can also use data and analytics to measure and improve the performance and efficiency of your parking system. Additionally, you can use technology such as sensors, apps, or platforms to provide tenants with real-time information and convenience features such as availability, reservations, payments, and feedback. Implementing a parking management system can help you save time and money, increase transparency and accountability, and enhance tenant satisfaction and loyalty.

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5 Solicit tenant feedback

The fifth step to improving parking for tenants is to solicit tenant feedback and use it to guide your parking decisions and actions. You can do this by conducting surveys, interviews, or focus groups to gather tenant opinions and preferences on your parking system. You can also encourage tenants to report any issues or suggestions regarding parking through various channels such as phone, email, or online forms. Additionally, you can acknowledge and respond to tenant feedback promptly and professionally, and show how you have implemented or considered their input. Soliciting tenant feedback can help you understand and meet tenant needs and expectations, build trust and rapport, and foster a sense of community and collaboration.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you improve parking for tenants?

1

2

3

4

5

6

1 Assess your parking situation

2 Communicate your parking policies

3 Optimize your parking layout

4 Implement a parking management system

5 Solicit tenant feedback

6 Here’s what else to consider

Property Management

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How can you improve parking for tenants?

1

2

3

4

5

6

1 Assess your parking situation

2 Communicate your parking policies

3 Optimize your parking layout

4 Implement a parking management system

5 Solicit tenant feedback

6 Here’s what else to consider

Property Management

Rate this article

Thanks for your feedback

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