How can you maintain neutrality when providing conflict resolution?
Navigating conflict is a delicate process, and maintaining neutrality is crucial for effective resolution. As a mediator, you're the anchor in the stormy sea of disputes, ensuring that all parties feel heard and respected. Neutrality isn't about having no opinions; it's about not allowing personal views to influence the process. It's the art of being fair and impartial, regardless of your own beliefs or the personalities involved. By putting aside biases and focusing on the issues at hand, you can guide conflicting parties toward a mutually acceptable solution. Achieving this balance requires a blend of empathy, patience, and strategic communication.
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Mauricio ArbulúGestión de Operaciones | Facility Management | Mantenimiento e Infraestructura | Gestión de Proyectos | Gestión de…
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