How can you negotiate better travel deals using loyalty programs?

1 Know your benefits

The first step to negotiate better travel deals is to know what benefits you are entitled to as a loyalty program member. Different programs have different tiers, rules, and rewards, so make sure you read the fine print and understand what you can get. For example, some programs offer free upgrades, late check-out, complimentary breakfast, or waived fees for certain levels of membership. Others may have special rates, discounts, or promotions for members only. You can use these benefits as a starting point for your negotiation, or as a backup option if you don't get what you want.

2 Compare and contrast

The second step is to compare and contrast the offers and prices of different travel providers, and use your loyalty status and points as leverage. For example, if you are booking a hotel, you can check the rates of competing hotels in the same area, and see if they have any loyalty programs that you can join or use. Then, you can contact the hotel that you prefer, and ask them to match or beat the price of the other hotel, or offer you some extra perks or amenities. You can also mention that you are a loyal customer, and that you have enough points to redeem for a free night or an upgrade. This way, you can show that you have options, and that you are willing to switch if they don't meet your expectations.

3 Be flexible and polite

The third step is to be flexible and polite when you negotiate. Remember that travel providers are not obligated to give you a better deal, and that they may have limitations or policies that prevent them from doing so. Therefore, you should be respectful and courteous, and avoid making unrealistic or unreasonable demands. You should also be flexible with your dates, times, locations, and preferences, as this may open up more opportunities for savings or upgrades. For example, you can ask if there are any off-peak or low-season rates, or if there are any rooms or seats that are not selling well. You can also offer to pay with a combination of cash and points, or to use your points for other services or products.

4 Track and redeem

The fourth step is to track and redeem your loyalty points and rewards regularly. Many loyalty programs have expiration dates, blackout dates, or changes in value or availability, so you don't want to miss out on using them. You should also keep an eye on your account and statements, and make sure that you get the points and benefits that you deserve. If you notice any errors or discrepancies, you should contact the program's customer service and resolve them as soon as possible. You should also look for ways to maximize your points and rewards, such as by transferring them to other programs, pooling them with family or friends, or using them for special offers or experiences.

5 Explore and experiment

The fifth step is to explore and experiment with different loyalty programs and travel providers, and see what works best for you. There is no one-size-fits-all solution for negotiating better travel deals, as different programs and providers have different advantages and disadvantages. Therefore, you should try out different options and combinations, and see what gives you the most value and satisfaction. You should also be open to new opportunities and experiences, as you may discover some hidden gems or surprises along the way. You may also find some loyalty programs that are more aligned with your travel goals, preferences, and style.

6 Share and learn

The sixth and final step is to share and learn from other travelers who use loyalty programs to negotiate better travel deals. You can join online forums, groups, or communities that focus on loyalty programs, travel hacking, or budget travel, and exchange tips, tricks, and stories with other members. You can also read blogs, articles, or books that feature expert advice, case studies, or best practices on how to use loyalty programs effectively. You can also ask for feedback, recommendations, or referrals from your friends, family, or colleagues who travel frequently or have similar interests. By sharing and learning from others, you can improve your skills, expand your network, and find more opportunities to negotiate better travel deals using loyalty programs.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?