How can you optimize your workforce's shift length and frequency?

2 Consider your workforce's preferences

The second step is to understand your workforce's preferences and needs. Different workers may have different preferences for shift length and frequency, depending on their personal and professional circumstances. For example, some workers may prefer longer shifts with fewer days, while others may prefer shorter shifts with more days. You can use surveys, interviews, or focus groups to gather feedback from your workers and involve them in the scheduling process.

3 Evaluate your workforce's outcomes

The third step is to evaluate your workforce's outcomes and measure the impact of your shift length and frequency on their performance, satisfaction, and well-being. You can use metrics such as productivity, quality, absenteeism, turnover, fatigue, stress, or engagement to assess the effects of your shift length and frequency. You can also use feedback tools such as surveys, reviews, or ratings to collect input from your workers and customers.

4 Adjust your shift length and frequency

The fourth step is to adjust your shift length and frequency based on your demand patterns, workforce preferences, and workforce outcomes. You can use workforce management software, algorithms, or models to optimize your shift length and frequency and generate optimal schedules. You can also use flexibility, rotation, or self-scheduling options to accommodate your workers' needs and preferences.

5 Communicate your shift length and frequency

The fifth step is to communicate your shift length and frequency to your workers and customers. You can use clear and consistent communication channels such as email, phone, or app to inform your workers of their schedules and any changes. You can also use transparent and fair communication methods such as rules, policies, or agreements to explain the rationale and benefits of your shift length and frequency. You can also use feedback and recognition mechanisms such as rewards, incentives, or appreciation to acknowledge your workers' efforts and achievements.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?