How can you rebuild trust after a professional relationship is broken?

2 Listen and empathize

The second step to rebuild trust is to listen and empathize with the other person's feelings and perspective. Don't interrupt, argue, or defend yourself, as this will only create more distance and resentment. Instead, show that you care and respect the other person by giving them your full attention, asking open-ended questions, and reflecting back what you hear. Try to put yourself in their shoes and acknowledge their emotions and needs.

3 Demonstrate commitment

The third step to rebuild trust is to demonstrate your commitment and follow through on your promises. Don't make vague or unrealistic statements, as this will only raise doubts and suspicions. Instead, be clear and specific about what you are going to do differently and how you are going to measure your progress. Set realistic and achievable goals and share them with the other person. Show that you are willing to learn, improve, and change your behavior.

4 Seek feedback

The fourth step to rebuild trust is to seek feedback and monitor your performance. Don't assume that everything is fine or that the other person has forgotten or forgiven what happened. Instead, check in regularly and ask for honest and constructive feedback. Listen to their concerns and suggestions and act on them. Show that you value their input and appreciate their support.

5 Rebuild rapport

The fifth step to rebuild trust is to rebuild rapport and reconnect with the other person. Don't avoid or ignore them, as this will only create more awkwardness and tension. Instead, initiate positive and respectful interactions and show interest in their work and personal life. Find common ground and shared values and celebrate successes and achievements. Show that you care about them as a person and not just as a professional.

6 Be patient

The sixth step to rebuild trust is to be patient and consistent. Don't expect to restore trust overnight or with a single gesture. Instead, understand that trust is a process that takes time and effort. Respect the other person's pace and boundaries and don't pressure them to trust you again. Show that you are reliable and trustworthy by being honest, respectful, and accountable in every situation.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?