How can you use HR feedback to improve CRE decision-making?

1 Understand HR priorities

The first step to using HR feedback effectively is to understand the HR priorities and challenges of your organization. HR can provide valuable insights into the current and future needs of the employees, such as their preferences, expectations, and concerns regarding the work space. For example, HR can help you assess the demand for flexible work arrangements, remote work options, collaboration tools, wellness programs, and diversity initiatives. By understanding HR priorities, you can align your CRE strategy with the organizational vision and values.

2 Communicate CRE goals

The second step to using HR feedback effectively is to communicate your CRE goals and plans clearly and regularly. HR can be a powerful ally in communicating the benefits and rationale of your CRE decisions to the employees and stakeholders. For example, HR can help you explain how your CRE choices support the business objectives, enhance the employee experience, and foster innovation and creativity. By communicating your CRE goals, you can increase the buy-in and engagement of the workforce and reduce resistance and confusion.

3 Solicit HR feedback

The third step to using HR feedback effectively is to solicit HR feedback throughout the CRE process. HR can provide constructive and timely feedback on your CRE proposals, implementations, and outcomes. For example, HR can help you evaluate the feasibility, impact, and risks of your CRE options, monitor the employee satisfaction and performance after the CRE changes, and identify the areas for improvement and adjustment. By soliciting HR feedback, you can ensure that your CRE decisions are based on evidence and best practices.

4 Collaborate with HR

The fourth step to using HR feedback effectively is to collaborate with HR on the CRE initiatives and projects. HR can be a valuable partner in designing, executing, and managing the CRE solutions that meet the needs and expectations of the employees. For example, HR can help you co-create the work space design, layout, and amenities, coordinate the CRE transition and change management, and support the CRE maintenance and optimization. By collaborating with HR, you can leverage the expertise, resources, and networks of both functions.

5 Learn from HR feedback

The fifth step to using HR feedback effectively is to learn from HR feedback and apply the lessons learned to your future CRE decisions. HR can help you measure and analyze the results and outcomes of your CRE actions, identify the strengths and weaknesses of your CRE performance, and recommend the opportunities and actions for improvement. For example, HR can help you conduct surveys, interviews, and focus groups with the employees, collect and report the key performance indicators (KPIs) and metrics of the CRE impact, and suggest the best practices and benchmarks for CRE excellence. By learning from HR feedback, you can continuously improve your CRE strategy and execution.

6 Enhance CRE leadership

The sixth step to using HR feedback effectively is to enhance your CRE leadership and communication skills. HR can help you develop and refine the competencies and behaviors that are critical for successful CRE management. For example, HR can help you improve your strategic thinking, problem-solving, decision-making, stakeholder engagement, change management, and innovation skills. By enhancing your CRE leadership, you can increase your credibility, influence, and value as a CRE professional and leader.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?