How can you work with team members who have different styles in BPO?

Diversity fuels innovation and problem-solving, providing a strategic advantage. Despite potential challenges like mismatched communication and conflicting time management, teams now celebrate individual styles. Collaborative tools, flexible task management, and empathetic leadership play pivotal roles. We all yearn for a workplace where unique contributions are celebrated, not just tolerated. Foster open communication, conduct team-building activities, and encourage cross-training for skill exchange. Imagine a BPO team harmonizing seamlessly, each unique style contributing to the symphony of success. Let's turn diversity challenges into opportunities, creating a workplace where every note is celebrated!

Finding commonalities in every approach and using it as you collaborate with the members. Display an attitude showing you acknowledge and understand the differences in their approach. Create a safe space for feedback where members can be confident in speaking out their thoughts.

It's important to recognise others style and you can accordingly put your points in front of others by keepigm their styles in mind. Understanding working or leadership styles of others helps in managing the conversations effectively. Ensure to appreciate the diversity and their perspective and knowing that everyone brings unique strength to the team.

Encourage everyone to be a team player. There's no I in the team, but WE. Ensure that everyone is gravitating in the same direction - towards the end goal. Check the progress by scheduling regular open meetings. Speak simply and most importantly, value each team member's ideas. Allow them to participate when formulating action plans.

Working with diverse styles in a BPO or any other team is like playing cricket with different players having unique batting, bowling, & fielding styles. Just as each player contributes to the team's common goal—like scoring runs in cricket—our team should aim for shared objectives while respecting individual styles. In cricket, we don't ask a left-handed batsman to bat right-handed; similarly, in our team, expecting everyone to follow one style is futile. Just as a fielder's brilliance lifts the entire team, we must foster a culture where individual efforts brings team's success. In cricket, coaches enhance players' skills within their unique styles. Likewise, we should focus on developing our team members' individual skills.

Having different styles should be seen as a plus, not a minus. In my organization we believe in culture add, not culture fit. Having a diverse team with different styles is awesome as it adds different perspectives to the problem, thus the quality of the decisions made is higher. Though, conflicts & speed of decision making can be a risk in this diverse setup. To manage these risks you should establish in written team norms and set of principles / rules. It should be written together with the team (ideally brainstorming session), so everyone feels involved and invested. This set of team norms will guide during the time of conflict while leaving space for freedom and different approaches in getting things done 👍✅

Conducting weekly or monthly one on meetings helps understand each and every team member. When we understand their aspirations, issues, challenges we can respond better

Either it’s BPO or any team .. working with differnt people with different mindset and style is like your plam. We have 5 fingers all are having different size different pattern . We use to call all five fingers with different name . Some times we use them for different purposes but when we call plan it means we are addressing all of them together and then we can perform any good work if they are together.