How do you coordinate with stakeholders during equipment maintenance?

Initial Assessment: Identify issues, scope of work, and maintenance timeline. Stakeholder Identification: Identify relevant stakeholders. Communication Plan: Develop clear communication methods including escalation and emergency contacts. Scope of Work: Ensure understanding of tasks and outcomes. Scheduling: Plan maintenance to minimize disruptions. Safety Protocols: Collaborate for safety assessment and protocols. Progress Updates: Regularly inform stakeholders of progress which can include weekly meetings, in progress updates. Completion and Documentation: Gather feedback, document, and note recommendations for future maintenance.

It is also important to consider within the maintenance project aspects related to workers' health and safety. Maintenance intervention should be done following strict lock-out/tag-out procedures. All sources of energy should be blocked and purged. It is important to ensure a safe working condition. Key stakeholders need to be identified and appropriate communication channels established.

Stakeholder identification should be the easiest part of the evolution. Planning the outage and downtime to eliminate / minimize impact to product output is the most challenging. Taking the opportunity to look ahead and maximize uptime by moving forward (if it makes sense) all other items related to the equipment / operation being brought down is key. Will outside assistance be necessary? How many folks have vacation? Will critical roles need support? All good things to look at. Obtain buy in from your team and plan full support for the work.

Dentro del proceso de mantenimiento se debe establecer los requerimientos del cliente y de acuerdo a estos proponer posibles soluciones viables y costos de acuerdo al tiempo de duración del trabajo realizado.

Always plan ahead. Tell the stakeholders when you would like to carryout maintenance and what for. Agree a date and time for this. Agree one point of contact for updates on and during the maintenance. Inform the building/ plant custodian you are on site to carry out the maintenance. Complete the maintenance within the agreed time frame. Report your findings and recommendations to the point of contact stakeholder as soon as the maintenance is completed

Los medios de comunicación deben de ser portadores de información que contribuyan a mejorar el desempeño dentro de determinado proceso.

Safety should be included within the scope of the project. The risk of accident should be identified, evaluated and controlled. During maintenance there may be, for example, moving parts, energized circuits, elements under pressure. Energies must be controlled to ensure a safe working situation.

Dentro del proceso de mantenimiento se debe preveer los alcances del trabajo realizado. Puede ser de mejora al extender la vida útil de los equipos.

Dentro del proceso de mantenimiento la mejor garantía de un buen servicio está en dar a conocer al cliente las fallas, mediante comprobacion de las diferentes partes, como también proponerle la opción en repuestos y costos.

Before any maintenance activity, the engineer should 1. Identify the location or services that will be impacted by the maintenance 2. If any critical location or activity identified, arrange alternative for essentials 3. Send out early communication to all the stakeholders who will be impacted. Communication should include availability of alternative arrangement, if any. Clear time line and expected time for resuming 4. Periodic updates during the activity to key stakeholders to keep them informed 5. Incase of any expected delay, advance communication to be sent to all stakeholders 6. Upon completion, all stakeholders to be informed and thanked.

Coordinating with stakeholder during equipment maintenance is critical to have a successful f value adding maintenance Having a step by step action plan for the maintenance after having input from all the stakeholders will make the maintenance effective and this involve alignment on actions, areas, process which will be impacted including GMP requirements

3., 4., and 5. Have become detrimental since COVID due to supply chain and availability of parts and supplies depending on the maintenance being performed. Although, it is not normal practice of 5s- sustain has made inventory levels of certain items get increased and storage also increased. The communication is key and always look ahead before starting the maintenance. Like mentioned in 5. Always be ready for the unforeseen surprises that machinery can provide even under strict PMS guidelines.