Last updated on Jul 7, 2024

How would you handle resistance from operational staff when discussing corporate accounting figures?

When discussing corporate accounting figures with operational staff, you may encounter resistance. This resistance often stems from a lack of understanding or a perception that accounting figures are not relevant to day-to-day operations. It's important to approach these discussions with empathy and a strategic mindset to foster a cooperative environment. By acknowledging their expertise and demonstrating how accounting figures can be a tool for their success, you can bridge the gap between corporate accounting and operations.

1 Educate Gently

To ease resistance from operational staff, start by educating them on the importance of corporate accounting figures in a way that relates to their roles. Use simple language and practical examples to illustrate how these figures impact their daily work and the broader business objectives. By connecting accounting outcomes to operational performance, you help them see the value in understanding and utilizing these figures. This educational approach fosters a sense of ownership and can transform resistance into collaboration.

Add your perspective

Sk. Tarekul Islam

BBA,MBA(DU)। CA-Partly Qualified।Assistant Chief Accountant-Radisson Blu Dhaka Water Garden
(edited)
Report contribution
To overcome resistance from operational staff regarding corporate accounting figures: -Understand their perspective and concerns -Communicate financial concepts clearly and simply -Focus on the bigger picture -Involve operational staff in the financial planning process -Address concerns and questions promptly and transparently -Use data visualization to illustrate financial metrics -Offer training and support for better understanding financial reporting -Celebrate successes achieved through improved financial performance -Continuously improve communication channels, formats, and content. These steps can build trust with operational staff, foster a deeper understanding of corporate accounting figures, and work together towards common goals.

Like

2 Listen Actively

When met with resistance, it's crucial to actively listen to the concerns of operational staff. They may have valid points or misunderstandings that need addressing. By giving them a platform to voice their opinions, you show respect for their expertise and can gain insights into how to present accounting figures in a more relatable way. This two-way communication is key to overcoming resistance and building a productive dialogue.

Add your perspective

3 Align Objectives

Highlighting the alignment between accounting goals and operational objectives is a powerful way to mitigate resistance. Demonstrate how financial targets are not just abstract numbers but are essential for the success of the operations they manage. By making this connection clear, you help operational staff understand that their contributions are recognized and valued at the corporate level, which can motivate them to engage more deeply with accounting figures.

Add your perspective

4 Provide Tools

Equip operational staff with tools and resources that make it easier for them to engage with accounting figures. This could include training sessions, easy-to-use software, or visual aids like charts and graphs that translate complex financial data into understandable formats. By removing barriers to understanding, you empower operational staff to use accounting information effectively, thereby reducing resistance.

Add your perspective

5 Foster Ownership

Encouraging operational staff to take ownership of the accounting figures relevant to their areas can lead to a more positive attitude towards corporate accounting. When they are involved in the process of setting financial targets or analyzing performance data, they are more likely to feel accountable and less resistant. Ownership fosters a sense of pride and responsibility that can transform attitudes from defensive to proactive.

Add your perspective

6 Continuous Support

Finally, offer continuous support to operational staff as they navigate corporate accounting figures. This could mean regular check-ins, additional training, or even creating a dedicated support team for accounting-related queries. Knowing that they have ongoing assistance can alleviate the fear of the unknown and make operational staff more open to engaging with accounting information.

Add your perspective

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

Add your perspective

Muhammad Akmal Zia

Senior Accountant | 6 + Years Experience Accoss UAE and Pakistan | SAP & QuickBooks Expert | Specialized in Hospitality & Manufacturing | Accounts Payble Specialist
Report contribution
When discussing corporate accounting figures with operational staff, I emphasize how these numbers impact their work directly. I make sure to explain the figures in simple terms and show how accurate data can improve operational efficiency and decision-making. This helps them see the value and relevance of accounting information. I also listen to their concerns and validate their perspectives, ensuring they feel heard and understood. By offering support and resources, like training or tools, I help bridge any knowledge gaps. This approach turns resistance into collaboration and aligns their efforts with the company's financial Goals.

Like

How would you handle resistance from operational staff when discussing corporate accounting figures?

1

2

3

4

5

6

7

1 Educate Gently

2 Listen Actively

3 Align Objectives

4 Provide Tools

5 Foster Ownership

6 Continuous Support

7 Here’s what else to consider

Corporate Accounting

Rate this article

Thanks for your feedback

More articles on Corporate Accounting

More relevant reading