Medical sales and supply chain teams are at odds. How do you resolve their conflicting goals?
To resolve the conflicting goals between medical sales and supply chain teams, focus on fostering communication and aligning objectives. Here are some practical strategies to achieve this:
What are your strategies for improving collaboration between departments? Share your thoughts.
Medical sales and supply chain teams are at odds. How do you resolve their conflicting goals?
To resolve the conflicting goals between medical sales and supply chain teams, focus on fostering communication and aligning objectives. Here are some practical strategies to achieve this:
What are your strategies for improving collaboration between departments? Share your thoughts.
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I believe the key to resolving conflicts between different functions is to establish a shared vision and common KPIs ,ensure regular communication through prescheduled meeting with clear agenda on what to be discussed and agree on tasks to be done by each team with clear timeline and accountability, and the last point having clarity between teams on why a certain task is requested is also a key to achieve common understanding
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To resolve conflicts between medical sales and supply chain teams: 1.Set Shared Goals: Align both teams on common objectives, like customer satisfaction and on-time delivery. 2.Improve Communication: Hold regular meetings and encourage open feedback between teams. 3.Understand Each Other’s Challenges: Sales should understand supply chain limitations, and vice versa. 4.Use Shared Data: Implement systems that let both teams track inventory and forecasts. 5.Plan Together: Collaborate on forecasting and contingency plans for unexpected changes. 6.Align Incentives: Offer rewards based on overall success, like customer satisfaction or on-time deliveries. This will help both teams work towards common goals and improve overall efficiency.
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Golden key is clear and regular communication for alignment Summarizing of goals and objectives repetitively can also erase any conflicts , together with understanding each one to the other role for support to complete the picture of success
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Résoudre les conflits entre les équipes de vente et celles de la chaîne d’approvisionnement nécessite une approche globale et un engagement à travailler ensemble. En définissant les responsabilités, en aidant à la communication et en établissant des processus partagés, vous pouvez créer une coopération saine entre les deux équipes et améliorer la performance globale de l’entreprise.
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Would suggest below together with both parties 1) understand the matters , gaps raised from both ends by setting right expectation / objs In the beginning 2) reflecting / reviewing the current processes that is in place 3) improvise the processes with clear R and R if needed 4) train all stakeholders to ensure right understanding and provide retraining if needed 5) track kpis regularly/ at least monthly and ensure all parties involved has visibility and accountability
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