What do you do if your hospitality business is struggling to keep up with technological advancements?

Indeed. Al to much the backbone infrastructure is not taken to seriously in the whole scope of a hospitality project. Hence, that’s why high quality wired and wireless connectivity always pays off in the long run (several decades). This together with a full stack cyber security, is a must have for any self respecting smart hotel infrastructure, making sure all applications running on the infrastructure, don’t suffer connectivity issues.

To address the struggle of keeping up with technological advancements in your hospitality business, prioritize assessing your needs and gaps. 📊 Embrace training programs or consult with experts to implement relevant tech solutions. 💻 Leverage automation and digital tools to streamline operations, enhance guest experiences, and stay competitive in the modern market. 🚀🏨

Revise your current infrastructure first, as it is a foundation that technology depends on. Outdated cabling, poor termination, dubious electrical installations, poor connectivity will make any state-of-the-art technology backfire.

Needs assessment is definitely the point to start. What do you (think you) want/need? What is the guest journey (imagined vs. reality). Test it! Don't embrace technology because something is new or "cool". Do you need it to reach your goals? Outsource intelligently on tasks where you don't necessarily have added value and keep control over your core data. And build satellites around that, that integrate seamlessly without adding unnecessary tasks that bring no value so you can focus on customer facing added value. This goes beyond local interfaces of course, think Channel Management, your own reservation engine, yield management... In short: start with "Why". The "How" and "What" will be the result of that first assessment.

While technology investments can be costly, many low-cost solutions are available. Prioritize upgrades with immediate benefits or ROI potential and consider a phased implementation to manage expenses.

With the advancement in technology at this time in hospitality, it is the prime moment to test some amazing platforms! I know for a fact that there are platforms out there, that completely contradict what most of us know about robust technology… They’re cheap. Like really cheap! Remember, when we used to get the paper for every single room every single day? Even with an agreement, it would tend to be anywhere from $.25-$.50 a room to provide the service… What if I told you you could decrees phone congestion bye over 70%, increase your teams, efficiency by 15%, capture 10% more of each individual guests, wallet, all while providing an 83% better service experience… For much less than a $0.25/guest? Reach out to learn more! #hospitality

The best tech is intuitive, and easy to use. That’s how you get adoption, and leverage the tool to its highest potential. Not all tech requires hours of training. In the case of our highly adaptable, intuitive digital guest compendium, within 10-15min your department heads will be ready to go! Easy adoption + Low Training Needs = immediate, recognizable impact #hotel #resort #hotelier #guestexperience #hoteltech #travel

Must embrace a mindset and framework shift. Here's why: Historically, the industry pioneered the service-profit chain approach, influencing global service cultures. However, this sidelined direct learning w technology, product design to those w specialized technical education. The future is w hospitality leaders who are inventors, hands-on with coding, product development, and solving complex problems through technology, especially AI, offers unprecedented opportunities for innovation. If hospitality businesses haven’t already integrated practices, they’re lagging. To gauge your position and progress, collaborate with an external auditor knowledgeable in BOTH hospitality’s service ethos and the nuances of technology and software engineering