What do you do if your risk management team is facing conflicts and lack of collaboration?

A major obstacle to a lack of collaboration is a lack of clear job duties and a discipline by the manager to assure each team member is operating within those duties, not just doing what they like. Regular team meetings to go over project results and identify any obstacles are critical to support clear functioning. If personalities or other non specific issues are another obstacle, the manager must be clear that friction will not be tolerated, and failure to work well within the team is a performance issue to manage accordingly. How well an individual works within the team should be a key performance value on any performance appraisal.

Our risk management team had disagreements over priorities and ambiguous goals in a previous position. We found that the primary causes of the conflicts were conflicting departmental interests and a lack of agreement on strategic goals through team talks and individual interviews.

The importance of a conflict or lack of a one team approach can affect the risk team with deep impact as the same works on some policy related modules unlike frontline.firstly the narrative on what the attainment should be is made crystal clear..second the out-shiners should be identified who become part of the core group to make the defined deliverability .Thirdly there should be standardised approach where a process should be defined so that the deviations should be corrected with involvement of the core group.Fourth an environment of openness, acceptability to modulations within the defined risk policy .ongoing mechanism to monitor the synergies and focused .

Conflicts and lack of collaboration in risk management can put the result of the work at risk. Be open to listening to the team and their motivations. Put difficulties into perspective and look at all sides of the issue by practicing empathy. Cultivate respect, promote conversation, active listening, good coexistence and ensure that facts are not taken personally. The attitude of the leader and the team determines the atmosphere. So investing time in getting to know the professionals, their expectations and possibilities for evolution will contribute to a more assertive approach and resolution of conflicts. Try to mix individual goals with shared goals, promote periodic meetings, make projects and responsibilities clear.

Es importante observar cuales son las personas en conflicto y a que se debe, a veces hay incompatibilidad de estilos, desconocimiento, falta de una visión común, carga laboral excesiva, frustración

I came into a situation where team members were inadvertently stomping on each other's toes due to unclear roles and duties. We were able to create clear expectations and boundaries, which decreased uncertainty and conflicts, by calling a team meeting and outlining each member's role in risk management procedures.

To address conflicts and foster collaboration, ensure that each team member understands their role and responsibilities clearly. Define expectations regarding risk management processes, decision-making authority, and contributions from each team member.

Tener claridad en los objetivos y en la visión es muy importante, que sea comprendida y adoptada por todos los miembros a pesar de sus individualidades. Que nos identifica como equipo y que se espera de ellos. Si no hay compatibilidad de caracteres en algunos miembros evitar que compartan responsabilidades

Clarifying roles is the initial and most critical step in establishing a risk program. It's essential that this announcement originates from the highest level of the hierarchy and is communicated comprehensively across all levels of the organization. Addressing all questions and ensuring clarity from the outset will help prevent misconceptions as we proceed with the risk program. This will also help the risk manager to know their boundaries if any.

O texto destaca a importância da clareza de papéis e responsabilidades para evitar conflitos e falta de colaboração. Para aprofundar a análise, podemos criar uma matriz de responsabilidades que defina claramente as funções de cada membro da equipe para cada atividade. É importante comunicar as expectativas de forma clara e transparente, fornecer treinamento e suporte, monitorar o desempenho e fornecer feedback. Ao seguir essas dicas, podemos garantir que cada membro da equipe saiba o que deve fazer, como deve fazer e quando deve fazê-lo, o que contribuirá para um ambiente de trabalho mais colaborativo e eficiente.

I started holding frequent team meetings and promoting candid conversations in a project where there was a deficiency in collaboration. Furthermore, by putting in place a feedback mechanism, team members were able to anonymously voice their recommendations and concerns, which promoted open communication and helpful criticism.

In my experience, depending on scale of organisation or project I’ve had to set up risk committees - this which is proving crucial for fostering collaboration among relevant stakeholders in shaping the organization's risk culture. This approach enables fluent & open communication to all relevant levels. It also fosters mutual accountability, ensuring that each stakeholder contributes effectively to the risk program while also holding each other accountable for their respective roles and contributions.

A comunicação e o feedback são elementos cruciais para o sucesso de qualquer equipe, especialmente em um contexto de gerenciamento de riscos. Ao diversificar os canais de comunicação, priorizar a transparência, cultivar uma cultura de feedback construtivo, incentivar a participação e o engajamento, e monitorar a efetividade da comunicação, podemos construir uma equipe coesa, eficiente e preparada para lidar com os desafios e incertezas do mercado.

I set up cross-training sessions so that team members could become familiar with each other's specialties in risk management. This encouraged teamwork and improved knowledge of various risk areas among the members, which resulted in better decision-making and fewer disagreements.

Create a supportive environment that promotes cooperation and continuous learning within the risk management team. Encourage knowledge sharing, skill development, and cross-functional collaboration to enhance the team's effectiveness in identifying and mitigating risks.

Pienso que hay un set de habilidades básicas que requiere la gestión de riesgos, gestión de procesos, calidad, negociación, gestión de reuniones, de partes interesadas así como herramientas, metodologías, manejo del estrés, pensamiento estratégico

By organizing workshops to demonstrate the consequences of inadequate risk management and subsequently facilitating training sessions for all relevant stakeholders, I've effectively minimized resistance, particularly stemming from intentional disregard. This inclusive approach has fostered a sense of involvement among colleagues, empowering them to contribute to the risk program and thereby significantly reducing resistance.

Making non-risk people understand how managing risk is crucial for the organisation and making them see value in it is important. Clean IA report or no-deficiency report should "not" be a KPI linked to compensation. It stifles discussion. No process or organisation is perfect. If an organization is to continuously improve, KPI should be risk identification and mitigation rather than saying there is no risk. Manage conflicts constructively, but don't compromise if the solution is not in the best interest of the organisation. Patience and good communication skills are so important. If it's not an inherent trait, one needs to build it one step at a time.

When conflicts arise, approach them constructively by facilitating open discussions and seeking mutually beneficial solutions. Encourage active listening, empathy, and respect for diverse perspectives to reach consensus and maintain team cohesion.

To manage conflicts constructively, the risk management team should prioritize understanding the workload and priorities of other departments, such as business, IT, or operations. Recognizing their existing responsibilities can help mitigate resistance to additional tasks. It's essential to communicate the importance of addressing risks, including regulatory requirements or potential financial impacts. If needed, engage directly with department managers to align on priorities and garner support for risk management efforts.

Entender con claridad cual es el conflicto y mantenerlo dentro de los hechos y acuerdos razonables, evitar la personalización, centrarse en los valores y objetivos comunes y también entender que si no hay compatibilidad, evitarlo

In cases where conflicts arise due to the risk itself being a stimulant, individuals may resist exposure and conflict can ensue. In such situations, maintaining objectivity is essential. Utilizing an additional line of defense, such as an audit function, can serve as a neutral ground for resolving differences. To me this approach tries to help ensure impartiality and facilitates the resolution of conflicts arising from risk-related issues.

Los conflictos son parte de la interacción humana, a veces es solo establecer las fronteras de lo que nos resulta incomodo y no tenemos porque aceptar

To address conflicts and improve collaboration in your risk management team: Encourage open communication. Identify and address root causes. Clarify roles and goals. Foster team building activities. Emphasize collaboration. Teach conflict resolution skills. Provide training and support. Lead by example. Seek external help if needed.

Additionally, consider implementing team-building activities, fostering a culture of trust and accountability, and providing opportunities for professional development. By addressing the root causes, clarifying roles, promoting communication, encouraging cooperation, managing conflicts constructively, and considering other relevant factors, you can effectively overcome conflicts and enhance collaboration within your risk management team.