What do you do if you're a late career professional in customer experience and unsure when to retire?

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Deciding when to retire from a career in customer experience can be a challenging crossroad. The journey has likely been long and rewarding, filled with evolving trends and customer behaviors. As a late career professional, you might feel a mix of readiness for a new chapter and reluctance to leave a field you've greatly contributed to. It's important to approach this decision thoughtfully, considering various factors such as financial readiness, personal goals, and the current landscape of customer experience.

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