What are effective brainstorming techniques for root cause analysis?

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Root cause analysis (RCA) is a process of identifying and solving the underlying problems that cause errors, failures, or defects in a system or process. It is a key skill for quality management, as it helps prevent recurrence of issues and improve performance. However, RCA can be challenging, especially when dealing with complex or ambiguous situations, or when working with a team of diverse perspectives and backgrounds. How can you facilitate effective brainstorming sessions that generate useful and actionable ideas for RCA? Here are some techniques that you can use.

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