What are the key benefits of documenting and sharing your engagement management lessons learned?
Engagement management is the process of planning, executing, and closing a project or service delivery with a client. It involves managing the scope, quality, budget, schedule, risks, and stakeholder expectations of the engagement. As an engagement manager, you want to ensure that your engagements are successful and satisfying for both you and your client. But how do you learn from your experiences and improve your engagement management skills? One of the best ways is to document and share your lessons learned at the end of each engagement. In this article, we will explore the key benefits of doing so and how to do it effectively.