Quels sont les moyens les plus efficaces de recueillir des informations pour résoudre les problèmes des RH ?

By combining careful observation, data analytics, effective communication with stakeholders, decision-makers, and employees, alongside personal intelligence and professional experiences, individuals can effectively gather information, leading to successful problem-solving.

When interviewing stakeholders is important to have clear topics in mind to evaluate the same situation but being also open to hear perspectives that you might missed. The value comes from listening not by questioning.

Effective ways to gather information for HR problem-solving include conducting interviews with relevant parties involved, analyzing existing data and reports, and utilizing surveys or feedback mechanisms to gather insights from employees.

Leverage employee surveys and one-on-one interviews to gather comprehensive insights, allowing HR professionals to identify patterns, address root causes, and implement targeted solutions for effective problem-solving. Utilize data analytics to assess trends in workforce metrics, enabling data-driven decision-making and proactive problem resolution in HR processes.

Navigating HR challenges is all about weaving a tapestry of insights, and communication is our loom. Let's kick off with heart-to-heart discussions, creating a space where everyone's voice resonates. But we're not stopping there—anonymous feedback platforms become our secret agents, revealing hidden gems of truth. And who can forget the power of a good old coffee chat? Casual connects over a cuppa often unveil the nuances that formalities mask. So, let's keep the channels open, embrace the whispers, and paint our solution with the vibrant hues of collective understanding. Together, we've got this!

Observing behaviors is another valuable method for gathering information in the context of a problem. This approach serves to validate or supplement data obtained through interviews while identifying patterns, gaps, or inconsistencies. Various techniques, such as shadowing, work sampling, or video recording, can be employed to observe behaviors effectively. However, it is crucial to consider the ethical and legal implications of observing individuals, as well as the potential effects of your presence on their performance. Striking a balance between gathering insightful data and respecting privacy and ethical considerations is essential when employing observational methods.

Apply any of these as long you're not overstepping ethical and privacy boundaries: Real-time Observation: Monitor workplace interactions and behaviors. AI Insights: Employ AI tools to interpret body language and facial expressions for deeper understanding, on meeting recordings. Be sure you have consent for recoding and processing data. Gamified Feedback: Use gamification to encourage employees to self-report their observations, creating a more comprehensive data set. Actionable Findings: Translate observations into strategies for improving workplace dynamics.

Observation sounds easy but requires a deep understanding of how to do it, what to note down, and how. Plus consider how behavior can be influenced by the role and relationship of the person observing.

While it may be helpful to observe, this approach could lead to a number of challenges: 1.) personal bias 2.) legal issues and 3.) a sense of intrusiveness. 1.) If you are observing, you are observing as a person with bias, be it negative or positive. And you are viewing the situation from your biased perspective. I highly do not recommend basing judgement on personal observation alone. 2.) In many instances, observing behaviors can lead to privacy encroachment and the like. Careful study of the legality of observances is needed here. 3.) No one likes to be observed by any means really, it gives one a sense of being controlled or "spied upon". Trust would be a more appropriate "tool" to use!

If you have a large volume of documents you can use AI in multiple steps to analyze the documents or process, structure and clean the data.

Observing behaviours and networking with stakeholders will help to gather information for problem solving. Use digital or personal networking channels.

Experimental Design: Implement controlled experiments to test hypotheses about workplace behavior. AI Monitoring: Use AI to track experiment progress and analyze results. Engagement Tactics: Integrate gamification to encourage participation and make experiments more engaging.

Bei dee Befragung darauf achten, dass es in der Beurteilung keine Mitte gibt. Z.B. 3 Smileys. 5 Smileys. Der Hang zur Mitte ist sehr gross.

By highlighting the importance of the relationship between issues (Y) and possible causes (X), data analytics helps with problem-solving.

Always be Data-Driven: Collect and analyze quantitative data from various sources. Try to have a baseline of data and a set of test data to compare them, like in any good research. AI Integration: Employ AI for advanced data processing and predictive analytics. Gamified Surveys: Use gamification in surveys to improve response rates and data quality.

For HR professionals to refine their data analysis abilities, they must first embrace the idea that HR is a science, not an art. While the human touch is crucial, data plays an indispensable role in making informed decisions. Many in the HR field have historically relied on intuition, thinking of their role as solely people-centric and often sidelining the value of data (Miles and Sadler-Smith, 2014). But, to truly progress, it's vital to recognize that HR and hiring practices are grounded in scientific principles. By accepting and incorporating this perspective, HR professionals can enhance their scientific awareness. This mindset shift can lead them to leverage data more effectively to drive better outcomes.

Effective HR problem-solving often hinges on comprehensive information gathering. My approach involves a mix of quantitative and qualitative methods. Surveys and HR analytics provide valuable data on trends and patterns. However, for nuanced understanding, I conduct focus groups and one-on-one interviews, allowing for deeper insights into employee sentiments and experiences. For instance, when addressing a dip in employee engagement, I combined survey data with personal interviews to identify underlying issues. This dual approach ensures a well-rounded perspective, crucial for developing effective solutions that address both the symptoms and root causes of HR challenges.

Data analytics, or passive employee listening in this context, is a source of information that should always be in the picture to add to other sources which are typically more subjective.

A very real challenge in HR is to find correlations. Cause and effect are sometimes difficult to find because in the people space it is never linear or easy to reproduce. With many factors playing a role, one activity can turn out great in a certain setting or situation while the identical activity can go south in another. That is because people are never static. Even the same group of people never behaves in an identical way. This is important to keep in mind, and (unless there is undeniable proof of failure of a certain activity) ideally test, evaluate, and iterate several times always.

HR teams have a lot of data but sometimes lack the people to make sense of it for the company. Even if hiring the right people to do so, or follow extensive training to develop your skills, there is one thing to remember: you don't necessarily need to be an expert in complex coding or advanced statistics to help with HR data. Knowing the basics and using tools like Excel and Keynote to share insights about employees can be very valuable. Data storytelling is also super important. Being able to understand and share data stories simply can make a big difference.