What role does digital literacy play in exacerbating social tensions?

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In the age of information, digital literacy is not just about understanding how to use technology; it's about navigating an increasingly complex world where data and news are omnipresent. As you become more digitally literate, you might find yourself on the front lines of social tensions. The ability to interpret and analyze information can either bridge or widen the gap between different societal groups. Your proficiency in Business Intelligence (BI) tools could help you make sense of vast amounts of data, but it could also isolate those who lack such skills, inadvertently exacerbating social divides.

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