What role does emotional intelligence play in resolving conflicts?

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Conflicts are an inevitable part of human relationships, whether at work, at home, or in social settings. But have you ever considered the role emotional intelligence (EI) plays in resolving these conflicts? EI is the ability to understand and manage your own emotions, as well as recognize and influence the emotions of others. It's a skill that, when honed, can lead to more effective communication, empathy, and conflict resolution. Understanding your emotions and those of the people around you can lead to better outcomes in tense situations. Let's dive into how emotional intelligence can be your ally in navigating and resolving conflicts.

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