Last updated on Jul 5, 2024

Your team is being bypassed by a client. How can you regain control and lead effectively?

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When your team is bypassed by a client, it can feel like a direct challenge to your leadership. It's a scenario that requires not just understanding but also a strategic approach to regain control and steer the situation back on course. This can happen for various reasons—perhaps the client is seeking a shortcut or they're not fully aware of the protocols. Regardless, it's crucial to address the issue with tact, clear communication, and a reaffirmation of your team's value.

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